IT Field Engineer, Point of Sale (POS)

SOMERSET STAFFING

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profile Job Location:

Philadelphia, PA - USA

profile Monthly Salary: Not Disclosed
Posted on: 3 hours ago
Vacancies: 1 Vacancy

Job Summary

Randstad is seeking a high-caliber IT Field Engineer to support a major transportation and logistics client during a critical infrastructure transition. Based onsite at the REA Lab this role focuses on the end-to-end lifecycle of Food & Beverage (F&B) POS environments specifically driving the migration from Windows 10 to Windows 11. You will be responsible for ensuring production-ready images managing deployments via SCCM/Intune and providing Tier 3 escalation support both in the lab and across remote field locations. This is a high-visibility role requiring a blend of technical precision in PowerShell and SQL a firm grasp of PCI DSS security standards and the mobility to provide hypercare support at depots and aboard mobile units.

Key Responsibilities
  • POS Environment Management: Build upgrade and troubleshoot F&B POS systems including peripherals such as printers Payment Entry Devices (PEDs) and cash drawers.
  • Windows 11 Migration: Serve as a key contributor to the Windows 10 to 11 migration ensuring all system images are production-ready and optimized.
  • Tier 3 Escalation: Provide advanced troubleshooting support for issues escalated from Tier 2 support teams.
  • Endpoint Administration: Utilize Intune and SCCM for critical patch deployments application upgrades and security policy enforcement.
  • Deployment & Hypercare: Provide onsite deployment and hypercare support at remote locations crew bases and occasionally onboard moving transit units.
  • Technical Operations: Manage standalone SQL (Express or Standard) installations and utilize PowerShell for environment automation and complex troubleshooting.
  • Security & Compliance: Ensure all builds and configurations align with modern cybersecurity guidelines and PCI DSS 4.x standards.
Qualifications & Requirements
  • Experience: 2 years of experience building and deploying POS systems within retail environments.
  • Technical Proficiency: Strong background in Microsoft Dynamics 365 Finance & Operations (Retail/Commerce) is highly preferred.
  • Systems Knowledge: Advanced experience with Windows-based tablets peripheral connectivity and OS imaging.
  • Security Standards: A solid understanding of PCI DSS 4.x guidelines and building secure compliant retail systems.
  • Scripting & Data: Proficiency in PowerShell for automation and SQL Server configuration.
  • Mobility: Ability to work Monday Friday onsite at the REA Lab and travel to regional hubs or aboard vehicles as needed (including lifting up to 50 lbs).

Required Skills :

Basic Qualification :

Additional Skills :

Background Check : No

Drug Screen : No

N/A

Stipend :false

Randstad is seeking a high-caliber IT Field Engineer to support a major transportation and logistics client during a critical infrastructure transition. Based onsite at the REA Lab this role focuses on the end-to-end lifecycle of Food & Beverage (F&B) POS environments specifically driving the migrat...
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Key Skills

  • Active Directory
  • Technical Documentation
  • Windows
  • On-Site Support
  • Test Equipment
  • Linux
  • Internet
  • Preventive Maintenance
  • Technical Assistance
  • Troubleshoot
  • Problem Resolution
  • Setup
  • hardware
  • Technical Support
  • UNIX