Exp : 3 to 7 Yrs
| Desired Competencies (Technical/Behavioral competency) & Key Responsibilities |
| Must-Have | Technical Competencies -
ServiceNow Platform Expertise: In-depth knowledge of the ServiceNow platform architecture and the ITOM suite. -
Scripting Proficiency: Strong hands-on experience with JavaScript Glide API and other web technologies like HTML CSS XML and JSON. -
Networking & Infrastructure: Solid understanding of networking concepts (TCP/IP DNS firewalls) and general IT infrastructure to support accurate Discovery and Service Mapping. -
Integration Tools: Experience with MID Servers REST/SOAP APIs and Integration Hub. -
Development Practices: Familiarity with Agile/Scrum methodologies and the Software Development Life Cycle (SDLC). -
Certifications (Preferred): Relevant ServiceNow certifications such as Certified System Administrator (CSA) Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) in ITOM modules. Behavioral Competencies -
Problem-Solving: Excellent analytical and troubleshooting skills with a proactive mindset to identify and resolve complex issues. -
Communication: Strong verbal and written communication skills to effectively collaborate with diverse cross-functional teams and convey technical information to non-technical stakeholders. -
Collaboration: Ability to work effectively in a team-oriented matrixed environment. -
Adaptability & Ownership: Capable of managing multiple priorities adapting to evolving technologies and taking ownership of tasks and projects to completion. -
Attention to Detail: A meticulous approach to development and documentation to ensure code quality and system reliability. |
Exp : 3 to 7 Yrs Desired Competencies (Technical/Behavioral competency) & Key Responsibilities Must-Have Technical Competencies ServiceNow Platform Expertise: In-depth knowledge of the ServiceNow platform architecture and the ITOM suite. Scripting Proficiency: Strong hands-on e...
Exp : 3 to 7 Yrs
| Desired Competencies (Technical/Behavioral competency) & Key Responsibilities |
| Must-Have | Technical Competencies -
ServiceNow Platform Expertise: In-depth knowledge of the ServiceNow platform architecture and the ITOM suite. -
Scripting Proficiency: Strong hands-on experience with JavaScript Glide API and other web technologies like HTML CSS XML and JSON. -
Networking & Infrastructure: Solid understanding of networking concepts (TCP/IP DNS firewalls) and general IT infrastructure to support accurate Discovery and Service Mapping. -
Integration Tools: Experience with MID Servers REST/SOAP APIs and Integration Hub. -
Development Practices: Familiarity with Agile/Scrum methodologies and the Software Development Life Cycle (SDLC). -
Certifications (Preferred): Relevant ServiceNow certifications such as Certified System Administrator (CSA) Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) in ITOM modules. Behavioral Competencies -
Problem-Solving: Excellent analytical and troubleshooting skills with a proactive mindset to identify and resolve complex issues. -
Communication: Strong verbal and written communication skills to effectively collaborate with diverse cross-functional teams and convey technical information to non-technical stakeholders. -
Collaboration: Ability to work effectively in a team-oriented matrixed environment. -
Adaptability & Ownership: Capable of managing multiple priorities adapting to evolving technologies and taking ownership of tasks and projects to completion. -
Attention to Detail: A meticulous approach to development and documentation to ensure code quality and system reliability. |
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