Financial Crime, Risk Analyst Foreign Tax

Westpac Group

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profile Job Location:

Adelaide - Australia

profile Monthly Salary: Not Disclosed
Posted on: 17 hours ago
Vacancies: 1 Vacancy

Department:

Service Operations

Job Summary

Description
  • Manage a diverse mix of cases providing a stimulating and varied work experience.
  • Access to resources and guidance from a supportive team.
  • Adelaide CBD based

Begin with full-time in-office work for the first few months to complete onboarding & receive full support through the accreditation process then transition to a hybrid work model. (2 days in the office and 3 days working from home).

Whats the role

The Financial Crime Surveillance (FCS) team is part of Westpacs Risk Division and is responsible for detecting deterring and fighting financial crime. This role is part of the first line of defence for financial crime related risks such as Know Your Customer and Foreign Tax Operations.

Financial Crime Analysts play a crucial role in safeguarding our financial ecosystem. Dive deep into cases using a blend of critical thinking and investigative skills to uncover potential financial crimes.

As Risk Analyst in Foreign Tax you will identify assess and manage risks associated with a banks international tax obligations particularly FATCA CRS and other crossborder reporting requirements ensuring we comply with global tax laws maintain accurate client tax data and mitigate regulatory operational and financial risk.

Your day to day will look like:

  • Case Management:Receive and manage assigned cases throughout the customer contact lifecycle to resolution.
  • Customer/Stakeholder Contact:Supporting an inbound call queue and making outbound calls to support customers/key stakeholders in managing requests for information from the customer outreach through email communications.
  • Investigation:Utilise a detailed checklist to guide analysis review non-compliant profiles for discrepancies and assess foreign indicators to determine whether customer outreach is required.
  • Data Analysis:Analyse large datasets to identify relationships and establish valid linkages.
  • Collaboration: Work collaboratively within a large team environment demonstrating active engagement and effective communication.

What do I need

  • Prior strong customer service experience including call handling preferred.
  • Experience within banking or financial services (desired).
  • Investigative mindset and strong analytical skills or show a willingness to learn.
  • Critical thinking and the ability to interpret information and make decisions.
  • Comfortable working independently and managing your own case load.
  • Strong verbal written and interpersonal communication skills with attention to detail.
  • Computer literate and proficient with the ability to navigate multiple systems with ease.

Why join us

Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:

  • Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
  • Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
  • Tailored learning and development opportunities to help your grow your career within the bank.
  • Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives.

Create your future today!

To get started simply click on the APPLY or APPLY NOW button.

Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process you can find out more information and additional contact details by visiting thePeople with Disability and/or needing Accessibility Requirementspage on ourwebsite.




Required Experience:

IC

DescriptionManage a diverse mix of cases providing a stimulating and varied work experience.Access to resources and guidance from a supportive team.Adelaide CBD basedBegin with full-time in-office work for the first few months to complete onboarding & receive full support through the accreditation p...
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Key Skills

  • ISO 27001
  • Microsoft Access
  • Risk Management
  • Financial Services
  • PCI
  • Risk Analysis
  • Analysis Skills
  • COBIT
  • NIST Standards
  • SOX
  • Information Security
  • Data Analysis Skills

About Company

Company Logo

Westpac has a long and proud history as Australia's first and oldest bank. It was established in 1817 as the Bank of New South Wales under a charter of incorporation provided by Governor Lachlan Macquarie. In October 1982 it changed its name to Westpac Banking Corporation following th ... View more

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