Senior Insight Analyst

London - UK

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

At Moneybox we are on a mission to give everyone the means to get more out of life. Whether its saving for a first home a rainy day or a comfortable retirement we help more than 1.3 million customers build wealth with confidence. As we continue our rapid growth we are looking for a Senior Insight Analyst to join our Insight team. This is a high-impact role where you will use your analytical rigor to help us understand our customers and their behaviors better than ever before.

You will be the why behind the what. You will explore our vast datasets to uncover trends that inform our strategic plans optimise our in-app journeys and help deliver the most meaningful experiences for our users. You will work with a diverse range of teamsfrom Analytics Engineering and AI to Product and Financeto ensure that data is at the heart of every decision we make.

What youll do

Strategic Customer Intelligence
Develop a deep understanding of customer behavior and trends through complex data exploration using these insights to help form strategies that positively impact the outcomes for users in your segment of customers and products
Provide actionable insights that improve customer engagement commercial outcomes and marketing efficiency.
Conceive and carry out sophisticated experiments (A/B testing) to measure and optimize the in-app experience customer communications and money flows.

Technical Leadership and Execution
Own and evolve a suite of reports and dashboards that surface critical trends for senior leadership and business users alike.
Design build and embed data products which are adopted and used by end users to make decisions and understand trends.
Own the understanding of commercial performance for a segment of our customers and products. Collaborating with our commercial and finance teams to make sure that performance versus budget is understood and informs decisions in the wider team.

Cross-Functional Collaboration
Partner with Product and Design teams to analyse user funnels and identify key drop-off points suggesting data-backed improvements to the app journey.
Work with CRM to help identify opportunities for omni-channel communications and understand how your segment of customers and products are responding to communications.
Support the Commercial and Finance teams in sizing new opportunities and business casing new developments acting as a subject matter expert on data and metrics for your segment of customers and products.

Who you are

Professional Profile
Driven and Ambitious: You have 2-5 years of relevant experience in a high-performing analytical environment (e.g. management consultancy Fintech or a leading consumer app).
Commercial Acumen: You have a proven track record of using data to drive business value and effect tangible change.
Mission-Aligned: You have a genuine interest in Moneybox and a passion for helping everyone reach their financial goals.
Collaborative Leader: You are a personable communicator who thrives in a fast-paced environment and is comfortable managing multiple priorities and stakeholders.

Technical Proficiency
SQL Expert: Advanced knowledge of SQL preferably with experience in Databricks Snowflake or BigQuery.
Data Visualization: Significant experience with PowerBI (DAX Power Query) or similar tools like Tableau or Looker.
Programming: Experience with GitHub and dbt is preferred.
Analytical Rigor: Understanding of AB test measurement statistical concepts and app analytics tools like Mixpanel.

Whats in it for you

Opportunity to join a fast-growing award-winning and super ambitious company
Work with a friendly team of highly motivated individuals
Be in an environment where you are listened to and can actually have an impact
Thriving collaborative and inclusive company culture
Company pension scheme
Hybrid working environment (2 days in our London office)
Home office furniture allowance
Personal Annual Learning and Development budget
Private Medical Insurance
Health Cash Plan (cashback on visits to the dentist & opticians etc)
Cycle to work scheme
Gympass subscription to a variety of gyms and wellbeing apps
Enhanced parental pay & leave
25 days holiday bank holidays with additional days added with length of service.

Our office is in London by the Oxo Tower

Our Commitment to DE&I:At Moneybox we promote support and celebrate inclusion diversity and equity for all so that everyone can bring their full selves to work. We believe that diversity drives innovation and that if our team is representative of our community of customers we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed we encourage you to let us know if there are any adjustments that we can make.

We are open-minded and always willing to go the extra mile to ensure all applicants can present their full self and potential

Working Policy:We have a hybrid policy that includes 2 days from our London office and 3 from home. If the role states it is either hybrid or remote candidates must be based within the UK.

Visa Sponsorship:At this time we cannot offer visa sponsorship for this role and we cannot consider overseas applications.

Please read before you apply!Please note if offered a position the offer is conditional and subject to the receipt of satisfactory pre-employment checks which we will conduct such as criminal record and adverse credit history checks. As a regulated financial business an adverse financial history could impact your suitability for the role. If you are aware of anything that could affect your suitability for the role please let us know in advance.

By sending us your application you acknowledge and agree to Moneybox using your personal data as described collect applicants personal data to manage our recruitment related activities. Consequently we may use your personal data to evaluate your application to select and shortlist applicants to set up and conduct interviews and tests to evaluate and assess the results and as is otherwise needed in the recruitment process generally. We do not share your personal data with unauthorised third parties. However we may if necessary share your personal data to carefully selected third parties acting on our behalf. This may include transfers to servers and databases outside the country where you provided us with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America.

If you are unsuccessful in your application we may keep your details on file so that we can tell you about other suitable vacancies which may be of interest to you when they arise in the future. If you would like to reach us then please email: emailprotected. If you would rather we did not keep your details on file you can contact us at: emailprotected

Required Experience:

Senior IC