Internal Communications & Engagement Manager (12 months)

COME AND JOIN US . . .

We are currently seeking an experienced creative and collaborative Internal Communications & Engagement Manager to join our People & Culture Team.

The on target earning potential for this role is 29060 / per annum based on a 24 hour contract - comprising a base salary of 25983 plus a qualified estimate of 3077 in gratuities and service charge.* As a member of the Gleneagles team you will also enjoy a fantastic range of perks benefits and rewards.

The shift pattern for this role is 24hrs over 3dys each week with set days Wednesday to Friday.

ABOUT GLENEAGLES

One of the worlds most iconic luxury hotels and sporting estates Gleneagles has been making memories for a century. Crowned Employer of the Year at the 2024 Cateys and Number One Resort in the UK & Ireland by readers of the Travel Leisure for their 2025 Worlds Best Awards everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

WORKING AT GLENEAGLES

Were devoted to making our people feel as valued as our this way we strive to support the whole you not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career some work seasonally while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours youd prefer to work were open to flexible working requests and offer hours shift patterns and contract types to suit everyone.

Location; Auchterarder just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr) Glasgow or Dundee (50mins) Stirling and Perth (25mins).

Heres a bit more detail on what we see you doing in this role:

• Youll be helping to shape and deliver an internal communications and engagement plan for both The Gleneagles Hotel and Gleneagles Townhouse
• Working collaboratively with your colleagues in the Communications Team the People Team and teams across the whole business to support the delivery of our annual communications plan ensuring every piece of internal communication and every engagement opportunity promotes an outstanding employee experience maintains transparency wins hearts and minds and supports our strategic ambitions
• Gathering creating and curating content that is timely compelling and on-brand; sharing this content across a range of digital and analogue channels; and also packaging and reframing it for different audiences and purposes to drive adoption across all areas and levels of the business
• Youll be briefing and working with several external agencies and suppliers including photographers videographers designers printers and event production companies to elevate the quality of our internal communications and engagement initiatives
• The lead contact for a range of important external relationships including those with our employee relationship platform and our bot platform youll be using your communication skills to get the best out of those relationships
• Owning a number of short-lead and ongoing projects from driving our Reward and Recognition programme to issuing regular people and business updates youll use our channels to drive engagement and shape our culture
• With well-honed negotiation skills youll be consulting with a range of colleagues in the production of content and collateral to ensure stakeholder alignment and agreement
• Analysing and providing insight on our listening strategies so were clear on what the data tells us and can use it to drive meaningful change.
• Playing in key role with our Head of Communications on the delivery of our Townhalls and Business Leader Sessions preparing presentations and staging events in such a way that they engage and motivate our people alongside the event management planning and communication of all key people events
• Communicating our charity partnership activity and supporting our business with charity activations from fundraisers to events strengthening these partnerships involving our people ensuring they feel empowered to make a difference.
• Interacting with our guests always warm professional helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way

The kind of person were looking for:

• Youre an established Internal Communications and Engagement professional with exceptional experience in delivering thoughtful high-quality engagement
• Confident and credible you know exactly how to connect our people to our purpose and values
• Gleneagles is a fast-paced and evolving business where the pursuit of excellence is paramount. With pace growth and ambition comes rapid change and unexpected developments so to thrive in this role its important you enjoy the challenge of solving problems and delivering success in an ever evolving and ambiguous environment whilst never losing sight of the end goal.
• Through a positive attitude and strong interpersonal skills youre adept at building relationships with and know how to influence colleagues at all levels including the Executive Committee and Leadership Team
• Youll have genuine care and empathy for our peoples needs and expectations and recognise the importance of putting our people at the heart of every communication touchpoint or campaign you design
• Driven by a desire to ensure your work makes a difference and has an enduring impact you consider it a matter of personal pride that each new initiative maximises value and return
• Your friends would describe you as the person who never forgets a birthday. Youre thoughtful creative highly organised and have impeccable attention to detail. Youre calm level-headed and eat conflicting priorities for breakfast!
• A creative copywriter with outstanding communication skills a nose for a good story an eye for design and an appreciation for both the big picture and the detail you understand the power of storytelling. You bring colour and flair to your communications can simplify the complex and want to understand the why so that you can convey it to others succinctly.
• You also understand that communication needs to be two-way in order to develop and improve culture. Youre open and curious about peoples feedback and are an advocate of continuous improvement
• A strong project manager who takes pride in owning pieces of work but also a true team player who enjoys collaboration
• You believe that people come to work every day wanting to give their best and are deserved of a workplace where they feel valued and empowered to do great work
• Comfortable operating in an environment where ready-made processes dont always exist you can navigate ambiguity and ensure you spot and respond to opportunities for improvement
• Youre up for doing things differently thinking what if and trying (almost) everything once
• Highly motivated and possessing an immense sense of pride in your work; youre passionate about delivering the high standards for our guests in line with the Gleneagles brand
• You want to be part of a team that works hard supports each other and above all has fun along the way

Whats in it for you

Time to let your hair down

• 30 days holiday (including bank holidays) that increases with service
• Seasonal parties and local social events
• 50% discount on Food & Beverage Country Pursuits Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
• Golf Membership (with access to all 3 championship courses) for 50.00 per annum

Treats in your pocket

• Flexi points into yourPerkboxwallet to spend as you choose. The points can be spent immediately or you can save them up over a number of months for perks that cost that little bit more. All this gives you greater choice so you can pick the things that mean the most to you!
• Free pay day lunch and monthly drinks offers
• A generous refer a friend scheme

Be our guest

• Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at 95.00 per night a benefit available upon completion of 12 months service
• Friends & Family discounted rate of 225 - 275 B&B per night at Gleneagles
• Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels located across some spectacular locations including London Paris Rome Dubai Doha Rio NY Chicago and name just a few
• Subsidised single occupancy en-suite accommodation available on our estate

Investment in your development and wellbeing

• Pension scheme
• Life Insurance
• Employee Assistance Programme offering support and confidential advice for you and your family when you need it most
• Ongoing investment in your personal development with access to internal and external training qualifications and programmes
• Internal career opportunities across a wider range of specialisms and departments
• Monthly recognition programme
• Volunteering day every year with a charitable partner of your choice
• Complimentary access to our staff gym
• Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint

*About gratuities & service charge:

• Gratuities (tips) and service charge (an additional charge added to our room rates and services across the estate that is passed directly to our employees) are paid on a pro-rata basis regardless of your role
• It is estimated that in 2026 our full-time employees can expect to receive around 5000 in addition to their annual salary

If you are our next Internal Communications & Engagement Manager please forward your most recent CV to us today!

INDHP