Program Specialist

Provides a variety of services to the assigned division department or section.

Maintains the necessary files and records to insure access to desired information. Files can include administrative files statistical information medical coding and other materials related to office functions.

Analyze or assembles data prepares letters notices reports and other correspondence from draft documents and/or edited reports.

As required assists with clerical duties throughout the office.

Utilizes division/department specific software to assist gather investigate and/or compile information for the assigned division or section.

Routes telephone calls answers inquiries and processes complaints from the general public providing assistance in resolving various problems and referring matters as appropriate.

Coordinates and/or schedules meetings conferences and appointments as needed for assignment.

Different job tasks may be assigned depending upon assignment such as maintenance of equipment processing of departmental purchase order/requisitions utilizing mapping technology to assist Felon Registrar scanning of documents into different software systems providing technical support to users etc.

Prepares confidential documents as required.

• High School Diploma or GED; Associates Degree preferred
• Two (2) years clerical experience
• Consideration may be given to equivalent combination of related training education and experience
• Ability to type at least 30 correct wpm a typing test is required as part of the pre-screening process
• Must be able to become N/FCIC certified within six (6) months of appointment to the position
• Internal applicants must have completed the Seminole County Sheriffs Office one (1) year probationary period
• Must possess and maintain a valid Florida Drivers License

Regular and prompt attendance is mandatory in the performance of an employees duties for this position to include scheduled work hours and required training activities calls for mandatory overtime needs and calls for service during times of an emergency.

Extensive knowledge of Microsoft Office applications business English spelling punctuation arithmetic modern office practices and procedures including record-keeping methods; of all SCSO computer programs such as Café SCSONet MICAD TUSCON and ability to become FCIC/NCIC certified if needed for assignment.

Ability to maintain confidential information; to work independently and with little supervision on a variety of complex issues; to research organize and prepare accurate reports summaries and/or tabulations; to meet with and maintain effective working relationships with other departments agencies offices and the general public.

WORKING CONDITIONS

The work environment for this position is in an office atmosphere. Work is generally performed during normal business hours although the incumbent may be required to work any schedule that fulfills the needs of the position. Some assignments may be within the confines of a correctional facility have direct contact with inmates or prior inmates and/or be subject to an on call status.

PHYSICAL ATTRIBUTES REQUIREMENTS

Mobility-Mostly sedentary work but some standing and walking; constant use of a computer

Visual-Constant overall vision; constant eye-hand coordination; frequent reading/close-up work

Dexterity-Frequent repetitive motion and reaching

Emotional/Psychological- Frequent public contact; decision-making and concentration

Special Requirements- Ability to behave respectably and with utmost integrity even when off duty. May be required to respond for any critical incident manmade or natural. Some assignments may require working weekends nights and/or occasional overtime; some assignments may have limited inmate contact

External applicants for employment will submit to a thorough background investigation which includes but not limited to past employment/education verification driver license review credit history prior drug use history arrest/conviction record and computerized voice stress analysis (CVSA) testing. A certified examiner administers the CVSA with questions addressing illegal drug use and general questions of honesty and criminal history. Any dishonesty or deception on the Employment Application will disqualify your application.

The background investigation process may take 3-6 months depending upon the complexity of the applicants background and position for which youve applied. Applicants selected for employment will be provided a conditional offer and required to submit to a medical examination with drug screening.

Candidates must also comply with the Agencys current Tattoo and Body Ornamentation Policy. A copy ofGeneral Order 28 - Dress and Appearance can be accessed here. An applicants tattoos and body ornamentation must be disclosed at the time of application and will be documented as part of the agencys review process even if otherwise meeting the Agencys policy.

Applicants not selected for employment will receive notification from the Human Resources Division to include justification based on the following disqualifiers: negative background failure to meet minimum qualifications as outlined in the specific job description or any additional information discovered during the interview process. Applicants will be eligible to reapply with the Seminole County Sheriffs Office after one year from date of notification.

The Seminole County Sheriffs Office is committed to a diverse work force is a drug free workplace and is an equal opportunity employer. We strongly support our military veterans and their families and encourage them to consider applying to agency job announcements for which they may qualify. Preference-Eligible Applicant service members and veterans and the spouses and family members of such service members and veterans receive preference and priority and are encouraged to apply for the positions being filled. Additionally certain Preference-Eligible Applicants may also be eligible to receive waivers for postsecondary educational requirements in employment.