Senior Quality Engineer Java, Oracle SQL Cross Platform Delivery Team

At American Express our culture is built on a 175-year history of innovation shared values and Leadership Behaviors and an unwavering commitment to back our customers communities and colleagues. As part of Team Amex youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills develop as a leader and grow your career.

Here your voice and ideas matter your work makes an impact and together you will help us define the future of American Express.

The U.S. Consumer Services and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering AI/ML marketing technology enterprise communications travel and lifestyle and automation grounded in our data technology model that prioritizes data governance and data management. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement as well as core technical capabilities that cut across business lines and customer segments.

CPD provides Software Delivery Enablement services to American Express largest investments a critical function that orchestrates standards and process to drive predictable scalable and quality releases across the enterprise. We support Card Product Benefits & Rewards initiatives CM Experiences & Acquisition Marketing initiatives and Enterprise Initiatives primarily for USCS.

How will you make an impact in this role

• We are seeking an experienced Quality Test Manager and team leader with test strategy management and automation experience to join our team in Phoenix. Our Quality Test Managers understand that good enough is never enough. They strive for the highest levels of quality and the most efficient methods to achieve it. They are experts in testing strategies tooling and execution.

• This position suits someone who can hit the ground running form working relationships quickly and add value by introducing best test practices and techniques.

As a Quality Test Manager on our team you will:

• Develop Test Strategies Plans and Execution Artifacts with internal and external partners

• Manage testing & guide QAs for user journey testing across various platforms for large & complex projects

• Build and leverage a deep understanding of the products and technology assets being tested to ensure optimal test coverage

• Lead a team of test managers to build a high performing team bring consistency to approaches and artifacts and execute efficiently across initiatives

• Partner with application architects and environment operations on test infrastructure design

• Work with software infrastructure and QA engineers to deliver target code quality

• Work with Product Owners and Release Train Engineers to review test scenarios validate test results and maintain documentation

• Design quality metrics to be gathered collated and reported to management. Identify patterns and opportunities from the metrics to drive innovation and improvement

• Provide guidance to engineering teams including driving improvements in automation and testing in a Continuous Delivery/Continuous Integration (CD/CI) environment

• Identify opportunities to adopt innovative testing technologies and techniques

Minimum Qualifications

• Bachelors degree in computer science computer engineering or other technical discipline or equivalent work experience preferred; advanced degree preferred

• 10 years of proven skills in quality and test engineering in the financial industry specifically the Credit Card and Marketing domains with ability to create test data write test cases running functional automated and/or performance tests conducting SWOT analysis and leading defect resolution

• Solid experience in test-driven development and Testing Center of Excellence (TCOE) based on the industry best practices tools standards and testing governance test processes testing templates (Test Plan Defect process etc.) and test approach for critical enterprise-level projects

• Experience in System Testing Integration Testing Systems Integration Test Regression Testing End-to-End Testing Functional Testing Smoke User Acceptance Test ETL Testing Mobile and Automation Testing

• Experience in recruitment coaching and training of new resources

• Experience in managing project teams business users suppliers Onshore-Offshore multiple geographic locations and time zones

• Experience in setting up automation strategy frameworks and teams

• Experience in handling US Consumer testing projects; Client Server Web Applications Java Mainframes MQ series Database (Oracle SQL) Teradata Extract Transform & Load (ETL) Unix DB2 HBase (exp. with credit Cards Marketing domain)

• Experienced knowledge of platform delivery methodology (Agile incl Scrum Kanban SAFe Test-Driven Development (TDD) Behavior Driven Development (BDD)

• Core knowledge of one or more of the following tools is required: HP Quality Center Selenium; Unified Functional Test (UFT aka QTP) orchestrators such as XL Release; IBM Rational including Urban Code

• Ability to work with several Quality scanning tools be able to baseline and measure on-going quality metrics and display via Dashboards and to interpret the data to drive the changes needed

• Hands on experience in automation testing & debugging using tools like POSTMAN SOAP UI REST Assured etc.

• Experienced knowledge of continuous integration (CI) continuous deployment (CD) and continuous testing (CT) capabilities including tools such as Jenkins ARA Rally and/or JIRA version control such as GIT or SVN and service virtualization

• Leadership qualities professional presence extremely strong communication skills and ability to influence without direct authority

• Expertise on different phases and deliverables oftesting projects-TestplanTest approachTestdataTestexecution etc. including automation fortestdatatestbed setup and execution

• Critical thinker evaluatetestneeds and makedata driven decisions

Preferred Qualifications

• Strong technical experience in Oracle DB2 VSAM Couch base HBase RDBMS and NoSQL Databases

• Strong technical experience working one of more of the following areas: Mainframe distributed systems programming languages; Python Java Groovy COBOL JCL HTMLm PL/SQL Java Script Java

• Tool and application experience withPycharm Hive Postman Ready API Soap UI Selenium ETL Changeman Putty SharePoint Clarity Eclipse IBM Data Studio SQL Developer JIRA Kafka PCOMM TortoiseSVN GIThub Citrix Splunk Endevor File-Aid Abend-Aid Xpediter Princeton SPUFI QMF BMC Syncsort Utilities MPP Rally REST API

• Any of the following test certifications are a plus; QAI ASQ IIST ISEB ISTQB

Salary Range: $123000.00 to $215250.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately in determining your pay well consider your location experience and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical dental vision life insurance and disability benefits
• Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
• 20 weeks paid parental leave for all parents regardless of gender offered for pregnancy adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race color religion sex sexual orientation gender identity national origin veteran status disability status age or any other status protected by law. American Express will consider for employment all qualified applicants including those with arrest or conviction records in accordance with the requirements of applicable state and local laws including but not limited to the California Fair Chance Act the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive professionally and personally. Thats why we have Amex Flex our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs colleagues will either work onsite in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the Know Your Rights poster. If the link does not work you may access the poster by copying and pasting the following URL in a new browser window: on factors such as business unit requirements the nature of the position cost and applicable laws American Express may provide visa sponsorship for certain positions.