Sr. Learning & Development Lead — Business Development Onboarding, Amazon Shipping

Amazon Shipping is building a high-growth business designed to transform how the world thinks about logistics. As we continue to hire and ramp Business Development talent at scale we are looking for a Learning & Development leader to own onboarding for new Business Developers across the U.S. with a primary focus on East Coastbased teams.

As a Sr. Learning & Development Lead for BD Onboarding you will design deliver and continuously improve onboarding programs that ensure new hires ramp quickly confidently and consistently. You will be accountable for foundational seller readiness and early performance outcomes.

About You

You are an onboarding specialist who understands that first impressions matterand that strong early enablement drives long-term success. You combine instructional design expertise with deep empathy for new hires anticipating where Business Developers struggle and proactively designing learning to close those gaps.

You are highly organized detail-oriented and comfortable managing multiple onboarding cohorts simultaneously. You take ownership for outcomes not just content and continuously inspect and improve programs based on feedback and performance data.


Key job responsibilities
Key Responsibilities

* Own end-to-end onboarding programs for new Business Development hires with primary support for East Coast teams.
* Design and deliver foundational training across products tools processes and sales motions.
* Partner with Business Development Leaders Sales Ops and HR to align onboarding content with role expectations and ramp targets.
* Manage onboarding schedules certification requirements and readiness assessments.
* Continuously inspect onboarding effectiveness using feedback performance metrics and early productivity indicators.
* Maintain and update onboarding materials to reflect product process and tooling changes.



- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Experience planning or experience with Learning & Development and course facilitation or an equivalent professional qualification
- 5 years of Learning & Development Sales Enablement or equivalent experience
- Experience designing and delivering onboarding programs

- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
- 2 years of driving process improvements experience
- Experience supporting B2B sales or business development organizations as a Sales Enablement or L&D Lead
- Experience operating in fast-growing organizations

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Irvine - 115600.00 - 160000.00 USD annually
USA CA Santa Clara - 127200.00 - 185000.00 USD annually
USA CA Santa Monica - 115600.00 - 160000.00 USD annually
USA GA Atlanta - 115600.00 - 160000.00 USD annually
USA IL Chicago - 115600.00 - 160000.00 USD annually
USA MA Boston - 115600.00 - 160000.00 USD annually
USA NY New York - 127200.00 - 185000.00 USD annually
USA TX Austin - 115600.00 - 160000.00 USD annually
USA WA Bellevue - 115600.00 - 160000.00 USD annually