Assistant Vice President – Quality

Pune - India

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Assistant Vice President Quality
In this role you will be accountable for all the strategic and execution activities related to Quality assurance in US Wealth and Retirement processes.

Responsibilities
Develop and implement QA strategies policies and procedures for the US Wealth and retirement domain.
Lead a team of QA professionals and manage the Audits and performance improvement process to ensure compliance with quality standards.
Drive employee performance improvement based on Quality audits insights.
Identify and flag any quality-related issues to the appropriate stakeholders.
Collaborate with cross-functional teams to ensure effective QA processes are in place.
Stay updated with industry trends and best practices in QA for the Us Wealth and Retirement domain.
Drive continuous improvement initiatives to enhance QA processes and efficiency.
Evaluation of controls for efficacy and adding new controls to minimize financial errors
Participate in client meetings and provide updates on QA activities and progress.
Collaborate with project teams to address any quality-related issues and provide recommendations for improvement.
Reviewing & publishing management dashboard team performance reports process improvements tracker and project status run across business group
Conduct periodical reviews with Leadership team as well as Line Managers on Business & client Performance (team scorecard SLA/Metrics and overall business/client health)

Qualifications we seek in you!
Minimum Qualifications / Skills
Relevant years of experience in US Wealth and Retirement processes
Strong understanding of QA methodologies and processes
Proven experience of leading QA teams
Proficiency in leveraging QA tools and technologies
Strong understanding of Domain regulations and industry standards
Excellent presentation and communication skills and ability to build effective relationships with stakeholders
Excellent analytical problem-solving communication and interpersonal skills
Team leading and client management skills
Executive-level discernment and understanding of business issues across multiple focus sectors
Ability to engage senior client management on offerings emerging issues in focus sectors lead project scope discussions and provide insightful recommendations
Demonstrated success in business development and revenue generation
Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.

Required Experience:

Exec

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.