Role Overview
The Global Delivery Leader will own the strategy architecture and global execution of InterSystems cloud-native Service Delivery Platform. This platformbuilt on Kubernetes and Spectro Cloudunderpins all SaaS and Managed Services delivery for InterSystems IRIS and the broader portfolio across private datacenters and public cloud providers.
This role is accountable for leading globally distributed engineering and operations teams that design build and run a highly available secure and scalable platform spanning InterSystems datacenters AWS Azure and GCP. The Director will be responsible not only for operational excellence but also for the cloud architecture automation frameworks and software-driven operational model required to deliver IRIS as a truly global cloud-native managed service.
Key Responsibilities
Platform Ownership & Cloud Architecture
- Own the end-to-end architecture and global operation of the InterSystems Service Delivery Platform spanning Spectro Cloud Kubernetes Cilium Helm and multi-cloud infrastructure services.
- Define and evolve a cloud-first reference architecture supporting consistent secure and resilient service delivery across InterSystems datacenters and public cloud regions.
- Act as the senior technical authority for Kubernetes platform strategy multi-cloud design and runtime operational patterns.
Engineering-Led Operations & Automation
- Drive a platform engineering and SRE operating model where infrastructure and operations are delivered through software automation and repeatable pipelines.
- Establish Infrastructure as Code (IaC) standards and practices using Terraform Helm andGitOps-based workflows to ensure deterministic auditable platform deployments.
- Partner with Product Engineering and Cloud Engineering to define CI/CD pipelines deployment automation and lifecycle management for IRIS and supporting services.
- Ensure platform changes are engineered tested versioned and rolled out with the same rigor as application software.
Reliability Scale & Observability
- Define and enforce service-levelobjectives(SLOs) error budgets and operational KPIs across regions and clouds.
- Lead the evolution of observability and telemetry usingCoralogixand complementary tooling to enable full-stack visibility proactive detection and automated remediation.
- Establish mature incident response problem management and continuous improvement processes aligned with SRE best practices.
Security Compliance & Risk
- Partner with Global Security Compliance and Risk teams to ensure platform architecture and operations meet regulatory data protection and access control requirements.
- Ensure security is embedded by design across Kubernetes cloud infrastructure CI/CD pipelines and operational tooling.
Financial Stewardship & Growth Enablement
- Own capacity planning scaling strategies and cross-cloud cost managementbalancingreliability performance and financial efficiency.
- Enable rapid global growth of Managed Services and SaaS offerings through standardized scalable platform capabilities.
Leadership & Organizational Development
- Lead and grow a globally distributed organization of platform engineers SREs and operations leaders.
- Build a culture of accountability technical excellence and continuous learning.
- Serve as a senior leader within Managed Services influencing cross-functional strategy andrepresentingplatform operations at the executive level.
Qualifications& Experience Required
- 15 years of experience in cloud infrastructure platform engineering SRE or large-scale distributed systems including senior leadership roles with global scope.
- Proven success designing and operating Kubernetes-based platforms at enterprise or SaaS scale supporting mission-critical customer workloads.
- Deep hands-on experience with AWS Azure and/or GCP including networkingcompute storage identity and security architectures.
- Strong background in Infrastructure as Code andautomation with practical experience using Terraform HelmGitOps and CI/CD platforms.
- Demonstrated ability to lead organizations that build software tooperateinfrastructure (platform engineering mindset).
- Experience with observability ecosystems such asCoralogix Datadog Prometheus Grafana or equivalent.
- Strong understanding of high availability disaster recovery multi-region design and data platform operations.
- Track recordof leading large globally distributed teams and driving operational transformation.
- Exceptional communication and executive presence with the ability toinfluence acrossengineering product security and leadership teams.
- Bachelors orMasters degree in Computer Science Engineering or equivalent practical experience.
About InterSystems
InterSystems a creative data technology provider delivers a unified foundation for next-generation applications for healthcare finance manufacturing and supply chain customers in more than 80 countries. Our data platforms solve interoperability speed and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978 InterSystems is committed to excellence through its 247 support for customers and partners around the world. Privately held and headquartered in Boston Massachusetts InterSystems has 38 offices in 28 countries worldwide. For more information please visit.
Role OverviewThe Global Delivery Leader will own the strategy architecture and global execution of InterSystems cloud-native Service Delivery Platform. This platformbuilt on Kubernetes and Spectro Cloudunderpins all SaaS and Managed Services delivery for InterSystems IRIS and the broader portfolio a...
Role Overview
The Global Delivery Leader will own the strategy architecture and global execution of InterSystems cloud-native Service Delivery Platform. This platformbuilt on Kubernetes and Spectro Cloudunderpins all SaaS and Managed Services delivery for InterSystems IRIS and the broader portfolio across private datacenters and public cloud providers.
This role is accountable for leading globally distributed engineering and operations teams that design build and run a highly available secure and scalable platform spanning InterSystems datacenters AWS Azure and GCP. The Director will be responsible not only for operational excellence but also for the cloud architecture automation frameworks and software-driven operational model required to deliver IRIS as a truly global cloud-native managed service.
Key Responsibilities
Platform Ownership & Cloud Architecture
- Own the end-to-end architecture and global operation of the InterSystems Service Delivery Platform spanning Spectro Cloud Kubernetes Cilium Helm and multi-cloud infrastructure services.
- Define and evolve a cloud-first reference architecture supporting consistent secure and resilient service delivery across InterSystems datacenters and public cloud regions.
- Act as the senior technical authority for Kubernetes platform strategy multi-cloud design and runtime operational patterns.
Engineering-Led Operations & Automation
- Drive a platform engineering and SRE operating model where infrastructure and operations are delivered through software automation and repeatable pipelines.
- Establish Infrastructure as Code (IaC) standards and practices using Terraform Helm andGitOps-based workflows to ensure deterministic auditable platform deployments.
- Partner with Product Engineering and Cloud Engineering to define CI/CD pipelines deployment automation and lifecycle management for IRIS and supporting services.
- Ensure platform changes are engineered tested versioned and rolled out with the same rigor as application software.
Reliability Scale & Observability
- Define and enforce service-levelobjectives(SLOs) error budgets and operational KPIs across regions and clouds.
- Lead the evolution of observability and telemetry usingCoralogixand complementary tooling to enable full-stack visibility proactive detection and automated remediation.
- Establish mature incident response problem management and continuous improvement processes aligned with SRE best practices.
Security Compliance & Risk
- Partner with Global Security Compliance and Risk teams to ensure platform architecture and operations meet regulatory data protection and access control requirements.
- Ensure security is embedded by design across Kubernetes cloud infrastructure CI/CD pipelines and operational tooling.
Financial Stewardship & Growth Enablement
- Own capacity planning scaling strategies and cross-cloud cost managementbalancingreliability performance and financial efficiency.
- Enable rapid global growth of Managed Services and SaaS offerings through standardized scalable platform capabilities.
Leadership & Organizational Development
- Lead and grow a globally distributed organization of platform engineers SREs and operations leaders.
- Build a culture of accountability technical excellence and continuous learning.
- Serve as a senior leader within Managed Services influencing cross-functional strategy andrepresentingplatform operations at the executive level.
Qualifications& Experience Required
- 15 years of experience in cloud infrastructure platform engineering SRE or large-scale distributed systems including senior leadership roles with global scope.
- Proven success designing and operating Kubernetes-based platforms at enterprise or SaaS scale supporting mission-critical customer workloads.
- Deep hands-on experience with AWS Azure and/or GCP including networkingcompute storage identity and security architectures.
- Strong background in Infrastructure as Code andautomation with practical experience using Terraform HelmGitOps and CI/CD platforms.
- Demonstrated ability to lead organizations that build software tooperateinfrastructure (platform engineering mindset).
- Experience with observability ecosystems such asCoralogix Datadog Prometheus Grafana or equivalent.
- Strong understanding of high availability disaster recovery multi-region design and data platform operations.
- Track recordof leading large globally distributed teams and driving operational transformation.
- Exceptional communication and executive presence with the ability toinfluence acrossengineering product security and leadership teams.
- Bachelors orMasters degree in Computer Science Engineering or equivalent practical experience.
About InterSystems
InterSystems a creative data technology provider delivers a unified foundation for next-generation applications for healthcare finance manufacturing and supply chain customers in more than 80 countries. Our data platforms solve interoperability speed and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978 InterSystems is committed to excellence through its 247 support for customers and partners around the world. Privately held and headquartered in Boston Massachusetts InterSystems has 38 offices in 28 countries worldwide. For more information please visit.
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