Director of Operations
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Job Summary
Director of Operations
Taunton Hospital Fixed Term Full Time
Competitive salary depending on experience
37.5 hours per week
Nuffield Health is the UKs largest Healthcare Charity. From our innovative healthcare and leisure facilities to our community access programmes were committed to building a healthier nation. Inside our award-winning hospitals this starts with commitment to quality and the highest standards of patient care. It starts with you.
The Purpose of the role is:
As an integral part of Taunton Hospital Senior Management Team you will support the development of the Charitys overall strategy and be accountable for ensuring operational performance is focused on service excellence. You will contribute to our purpose to build a healthier nation by providing leadership to a broad range of non-clinical services across your hospital to deliver the highest standards of performance and customer service to all key stakeholders.
Operations include but are not limited to business development process improvement facilities management housekeeping administration communication information governance health & safety third party providers maintenance and service contract delivery.
Key responsibilities include but are not limited to:
To support the Hospital Director and Director of Clinical Services leading and developing the Hospital ensuring that performance exceeds agreed quality and financial targets
To provide clear leadership and direction for specific services within the organisation in line with Nuffield Health strategic goals
To share knowledge expertise best practice and efficient effective ways of working across the site and with colleagues in Nuffield Health.
Budget management to develop budgets to support the service functions with accountability for working within budgets; and providing timely management information
Provide insight to help shape the local self-pay pricing strategy to ensure local competitiveness
Deliver a patient pathway that ensure high levels of customer service to all beneficiaries
Endorse the charitys connected service propositions to the local consumer market in line with the Hospitals sales plan
To guarantee the delivery of the Hospitals growth plans and achievement of revenue targets through service development activities.
Foster a cross-functional working relationship with other hospitals in the region looking at opportunities to share resource and knowledge.
Coach mentor and role model a Customer First culture.
As Director of Operations you will need to have:
Significant proven commercial experience
Strong influencing skills
Financial management experience and analytical skills
Experience of managing outsourced services
Project management experience
A proven track record of change management
Ideally experience of working in a healthcare or regulated environment
Helping you feel good.
We want you to love coming to work feeling healthy happy and valued. Thats why weve developed a benefits package with you in mind. Here you can choose from a range of fitness lifestyle health and fitness wellbeing rewards such as free gym membership health assessments retail discounts and pension options. At Nuffield Health we take care of whats important to you.
Nuffield health Taunton Hospital
Nuffield Health Taunton Hospital is one of the leading providers of private healthcare in the South West. Weve built a reputation for clinical excellence and outstanding patient care over the last 40 years. We are constantly investing in our modern hospital. With three new state of the art Ultra Clean Air operating theatres and an endoscopy suite we are proud of the wide range of surgical services and treatments available. The hospital has 41 private en-suite bedrooms split over 2 wards and 11 consulting rooms within our Outpatients Department. Our areas of specialty include orthopedics and spinal surgery ophthalmology dermatology bariatric treatments and diagnostic imaging. Our most recent CQC inspection was undertaken in 2024 and we were enormously proud to be rated overall as Good with Outstanding for Well Led.
Join Nuffield Health and create the future you want today.
If you like what you see why not start your application now We consider applications as wereceive them and reserve the right to close adverts early (for example where we have received an unprecedented high volume of applications). So its a good idea to apply right away to ensure youre considered for this role.
It starts with you.
Required Experience:
Director
Key Skills
- Risk Management
- Negiotiation
- Operational management
- Smartsheets
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Financial Planning
About Company
As the UK's largest healthcare charity, Nuffield Health exists to build a healthier nation through our hospitals, fitness & wellbeing clubs, healthcare clinics and workplace wellbeing services.
