Global Operations Manager

About the Role:

The Global Operations Manager is a newly created pivotal role within the team. Reporting into the Director Global Operations & Project Management the Global Operations Manager sits within the global client services team and works closely with a range of stakeholders to set and ensure best operational process is followed to seamlessly deliver workstreams to the highest standard. Stakeholders could include the wider immediate global team our 60 media markets globally our wider Omnicom team and/or a mix of clients.

Whilst being predominantly focused on media initially this role offers a rare opportunity to lead co-create and deliver operational excellence across a broad spectrum of disciplines at a Global level.

The ideal candidate would experience within a Media Operations or Media Client Leadership role and will be a proactive problem-solver and process management ninja. Youre probably the organiser in your family / friendship group and you bring those traits to your work being fluent in producing project plans and ensuring deliverables are met.

Ideally youre excited about AI and how it can both make tasks more efficient and increase the quality of output. And youre comfortable managing your own workload and working autonomously to deliver against clearly defined briefs whilst being a part of a supportive and collaborative team.

This is an exciting role with excellent career opportunities and benefits within a high-profile team. To that end we are looking for someone who can hit the ground running define their work efficiently and drive strong operations across the account and team.

About You:

• Media agency experience is essential within either a Client Leadership or Operational capacity. This could be within one particular country (e.g. UK) or within a Regional or Global role
• Highly organised with strong attention to detail and ability to manage projects concurrently
• Strong operational skills with examples of how youve created and run processes
• High emotional intelligence; proven experience of working and building strong relationships with a wide range of both internal and external / client stakeholders across the globe
• Prior experience or active interest in using AI as well as tools such as MS Power-automate PowerBI smartsheets Hive etc
• Excellent verbal and written communication skills including being able to clearly articulate and present processes and upwards manage to line manager and senior team leadership regarding the status of each project and what is required to move forward / any blockers
• Proactive and curious learner; keen to develop and learn new skills independently and share and collaborate with a wider team
• Strong excel and powerpoint skills

About the Agency:

At OMD EMEA we strive to deliver on our promise of better decisions faster for our clients partners and all 6000 OMDers across our region every day. As part of the worlds largest media network our business is staging experiences for consumers who have more choice and less attention than ever before. The key to the process is empathy. Empathy to see the world through the eyes of the consumer to recognise the needs of our clients and to identify aspirations of our talent.

Learn Fast Act Fast. To help navigate the road to a new normal learning from and acting upon data signals at scale and speed is crucial. Visit Why OMD to learn more about our unique Act Fast Framework.

Our working pattern for colleagues is to be present in the office three days a week at our offices in London with the other days available to work remotely. Let us know if you have any questions about our working pattern as part of your application and interview process.

Flexible Working

At Omnicom Media Group we are committed to supporting flexibility for our peoplewhile fostering collaboration innovation and teamwork. We have a hybrid working model (three days in the office two working remotely) to ensure that we meet the needs of both our people and our business balancing the benefits of in-person connections with the flexibility of remote working. Our standard working hours are 9:30 17:30 but we offer the ability to flex around core hours of 10:30 16:30 to give our people flexibility on how they manage their working day whether thats in the office or working remotely. For example you could start work at 8:30 and finish at 16:30 or start at 10:30 and finish at 18:30.

We encourage open conversations between our people and managers to help navigate high-need periods and individual circumstances. Our goal is to create an environment where people feel genuinely supported to do their best - both in their careers and in their lives outside of work.

Be Your Best

We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Team member or if you would feel more comfortable you can email us confidentially at to let us know how we can support you.

Diversity Equity & Inclusion at OMG

At OMG our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality inclusion and belonging. We are committed to providing a truly inclusive environment that reflects todays society where everyone is able to bring their true selves to work and where diverse voices and backgrounds are valued heard and well-represented.

We will process your personal data in accordance with our Recruitment Privacy Notice which is available on Experience:

Manager