Workday Cross Functional Analyst

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

The Workday (WD) Cross Functional Analyst plays a key role in guiding the continued design maintenance and support of the Workday People Experience functionality. While the Cross Functional Analyst is an integral part of the Cross Functional and Governance team they are the technical subject matter expert determining how we adopt and optimize Workdays capabilities and design solutions. The Workday Cross Functional Analyst is also the Tier 2/3 support resource responsible for educating end-users supporting case management and responding to time-sensitive inquiries in their respective areas.

What You Will Do:

• Configuring and testing Workday Everywhere and Workday Help; creating Knowledge Articles case types questionnaires announcements etc.
• Optimizing process design to meet the changing needs of the business and ensure a consumer-like end-user experience
• Creating and maintaining documentation for end-user adoption and training through Knowledge Articles
• Developing maintaining and optimizing dashboards and reports to provide data-driven solutions
• Working with other functional analysts and architects to design and prototype cross-functional solutions as it relates to Workday Help
• Participating as a member of the Workday Governance Council and supporting the development and management of the Workday roadmap to ensure alignment to our People Experience strategy and key initiatives
• Participating in system testing to ensure the successful deployment of application enhancements and releases as it relates to Workday Help
• Investigating and resolving Workday issues unexpected results or process gaps
• Maintain visibility on Workday Community and local user groups to keep abreast of new features product defects and advocate for desired enhancements
• Subject Matter Expert on Workday Translations
• Responsible for managing Workday Certification/Learning for overall Workday Product Support Team
• Develop and present PowerPoint presentations utilize Microsoft Excel at a high proficiency and ability to analyze data to providing insights that could influence process and business decisions

What You Will Have:

• Collaborating: Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.
• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
• Data Gathering and Reporting: Knowledge of tools techniques and processes for gathering and reporting data; ability to practice them in a particular department or division of a company.
• Human Resources Operations: Knowledge of human resources (HR) policies operational processes and considerations; ability to implement HR related tasks processes and projects to ensure that day-to-day operations run smoothly.
• Requirements Analysis: Knowledge of tools methods and techniques of requirement analysis; ability to elicit analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
• Technical Troubleshooting: Knowledge of technical troubleshooting approaches tools and techniques; ability to anticipate recognize and resolve technical issues on hardware software application or operation.
• Workday HCM: Knowledge of all the core concepts of Workday HCM; Ability to use Workday HCM for workforce planning as per the business needs.

Top Candidates Will Also Have:

• Excellent collaboration interpersonal and organizational skills are required to effectively work with a wide range of internal customers in a dynamic team environment to understand priorities and business needs

Additional Info:

• The primary location for this position is Irving TX
• This role requires 5 days a week in office
• Domestic relocation is available for those who qualify
• Sponsorship is not available

What You Will Get:

• Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
• Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical dental vision RX and 401K) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays.
• All qualified individuals - Including minorities females veterans and individuals with disabilities - are encouraged to apply.

About Caterpillar

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

Final details:

Please frequently check the email associated with your application including the junk/spam folder as this is the primary correspondence method. If you wish to know the status of your application please use the candidate log-in on our career website as it will reflect any updates to your status.

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Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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