Administrative Tech CNA-Behavioral Health

The Administrative Tech - BGC reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.

Works cooperatively with the clinical staff and other personnel to provide basic monitoring and care for patients within the legal scope of practice.  Assists in data collection provides input into the plan of care/care profile reinforces teaching and documents care delivered.

Responsibilities:

• Works cooperatively with the clinical staff and other personnel to provide basic monitoring and care for patients within the legal scope of practice. 
• Assists in data collection provides input into the plan of care/care profile reinforces teaching and documents care delivered.  
• Screen and evaluate requests for service.  
• Perform and record routine technical tasks such as vital signs and obtainment of height and weight.  
• Perform client education under proper supervision.  
• Manage psychiatrists caseload through identification and closing of applicable cases; ensuring that comps and treatment plans are in compliance with applicable policies and Rule 132.  
• Perform client case transfers.  
• Organize and manage appropriate client medication paperwork.  
• Participate in all case management functions as directed by Supervisor.  
• Explains to each patient the procedure about to be performed.  
• Promptly responds to patients needs.  
• Seeks guidance and direction from appropriate personnel as necessary for the successful and safe completion of job duties.  
• Assist with managing physician schedules as assigned.  
• Triage phone calls retrieve charts related to applicable phone calls and routing them to appropriate personnel.  
• Interact as appropriate with pharmacies or other health care providers by phone or fax.  
• Assist in maintaining exam rooms in a clean and orderly manner.  
• Prepare doctor charts.  
• Prepare all ITPs as indicated to maintain compliance for medication monitoring clients.  
• Manage sample medications and interact with drug representatives as needed to maintain adequate supplies.  
• Check in all sample medications.  
• Prepare/type letters or other correspondence as indicated by medical staff.  
• Participate in quarterly medication inventory.  
• Maintain medical equipment kits/first aid kits.  
• Maintain a minimum of 65% productivity to be split between direct service and administrative.  
• Maintain 100% UM/UR compliance.  
• Maintain 100% documentation submission within 24 hours.

Qualifications :

Required:

• High School Diploma or equivalent
• Completion of CNA course

Preferred:

• CNA experience
• Clerical experience

Additional Information :

Northwestern Medicine is an equal opportunity employer (disability VETS) and does not discriminate in hiring or employment on the basis of age sex race color religion national origin gender identity veteran status disability sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and at times internal transfers. If you are offered a position with us you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis and we follow all local state and federal laws including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position however all employment decisions will be made by a person. 

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical emotional and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family. 

Remote Work :

No

Employment Type :

Full-time