Scheduling Specialist
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Job Location:
Southfield, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Responsibilities:
- Manage employees monthly shift work - schedule and any changes throughout the month based on business needs by ensuring that all shifts are always covered and live tables work with no interruptions
- Manage and approve or reject any schedule events (vacations sick leave maternity paternity leaves etc.) ensure appropriate coverage is in place
- Collaborate with managers on shift in advance in case certain scheduling tasks need to be handled on shift when out of office hours
- Use various internal systems including but not limited to JIRA WIKI MS Office and scheduling software NEVOS etc.
- Ensure that scheduling function KPI targets are achieved rotation efficiency overtime native language coverage shuffle service coverage etc.
- Attendance on meetings organized by direct manager or other departments
- Initiate scheduling efficiency changes implement different procedures to improve schedule management and workflow
- Responsible for specific projects and tasks
- Operate in shifts answer scheduler phone (call-outs/lateness/other emergencies which can impact the schedule)
- Inform employees about changes in their schedule via phone/emails
- Perform other duties as asked by the manager which are related to this position and which meet the qualifications
- Replace colleagues during their vacations sick leaves and other absences. Replacement takes place during working time and it is not considered as additional work
- Payroll - reporting hours from NEVOS to payroll department
- Attendance Tracking - Accurate records Distribute Documentation to management Team for Issuance
- Training of new employees or other managers to cover scheduling duties while out office
- Manage planning and forecasting of the staffing levels (leavers and potential drop outs)
Qualifications :
- High School Diploma required
- 1-2 years of experience scheduling in any field preferred but not required
- Intermediate to advanced knowledge of excel functions
- Organizational skills and high attention to detail
- Excellent time management
- Ability to work independently or as part of a team
- Sense of urgency
Additional Information :
- Competitive Hourly Rate ($21)
- Paid Time Off
- Paid Holidays
- Employee Referral Program
- Medical Dental & Vision Insurance Plans
- Company Paid Life and AD&D Insurance
- Commuter Flexible Spending Account (FSA)
- Nationwide Employee Discount Program
- Full Training & Growth Opportunities
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
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