SAP Center of Excellence (COE) Master Data Governance Specialist Data Governance & Quality Analyst

The Master Data Governance Specialist / Data Governance & Quality Analyst is responsible for establishing enforcing and continuously improving data governance standards and data quality controls across enterprise systems (e.g. SAP S/4HANA and downstream platforms).

Goal of function:

Act as the liaison between business process owners functional consultants and the offshore/onshore technical team to ensure consistent application of data governance data quality and information governance practices across systems and tools.

Tasks*

1) Main tasks:

1. Data Governance Framework & Policies

• Support definition and implementation of:
  • Data governance policies
  • Data standards
  • Naming conventions
  • Data ownership and stewardship models
• Ensure data domains (e.g. Customer Vendor Material Finance) have:
  • Defined owners
  • Clear business rules
  • Approval workflows
• Enforce governance processes for:
  • Data creation
  • Data change
  • Data deactivation
• Support implementation and ongoing maintenance of information governance tooling (e.g. Collibra or similar platforms) including:
  • Business glossaries and data definitions
  • Data domain ownership and stewardship metadata
  • Data policies standards and rule documentation
  • Lineage classification and critical data element (CDE) attributes (where applicable)

2. Data Quality Management

• Define and maintain data quality rules (accuracy completeness validity timeliness).
• Perform regular:
  • Data profiling
  • Data validation
  • Reconciliation checks
• Identify:
  • Data defects
  • Root causes
  • Process gaps
• Drive corrective and preventive actions with IT and business teams.

3. Monitoring & Reporting

• Develop and maintain data quality dashboards and KPIs.
• Publish and maintain governance and data quality metrics definitions and ownership information within information governance platforms for leadership visibility and audit readiness.
• Report on:
  • Data quality trends
  • Compliance with standards
  • High-risk data issues
• Provide insights to leadership on:
  • Data risks
  • Improvement opportunities

4. Stakeholder Engagement

• Internal:

• Business Data Owners
• Data Stewards
• SAP COE / IT
• Analytics & Reporting teams
• Risk Audit and Compliance teams

• Responsibilities:

• Act as a trusted advisor on data quality and governance.
• Facilitate governance forums and working groups.
• Educate stakeholders on:
  • Data standards
  • Roles and responsibilities
  • Best practices
• Support and enable Data Owners and Data Stewards in using information governance tools by defining standards templates and usage guidelines.

5. Process & Control Integration

• Embed data governance into:
  • Business processes
  • System workflows
  • Change management
• Ensure data controls align with:
  • SOX
  • GDPR
  • Regulatory requirements
• Support audits and regulatory reviews related to data.

6. Continuous Improvement

• Identify opportunities to:
  • Automate data quality checks
  • Reduce manual data corrections
  • Improve data lifecycle management
• Support:
  • Master Data Governance (MDG) initiatives
  • Data transformation programs
  • S/4HANA or ERP modernization efforts
• Contribute to the evolution and adoption of information governance tooling capabilities in collaboration with Data Leads IT and tool vendors.

2) Stakeholder Engagement

• SAP Service Lead
• SAP Data Lead (future-state)
• SAP Functional Leads
• Business Process Owners
• GBS Operations teams
• Data Lead / Governance Lead
• AMS Partners
• System Integrators
• Data tool vendors (if applicable)
• Responsibilities:

Act as primary point of contact for data issues

• Communicate data risks and impacts to business
• Provide data quality and performance reporting

3) Miscellaneous tasks:

Tasks not performed regularly which are nevertheless a distinct part of the job or special tasks / project work.

Organization*

The function incumbent reports to:

Organizational unit:

GBS ITS -SAP COE Master Data Support Lead/ Service Lead

GBS ITS

Important internal interfaces:

Important external interfaces:

Please list cooperation with important departments sites subsidiaries etc.

• ITS Business Partners

Please list cooperation with important external companies agencies authorities etc.

Key Performance Indicators

• Service availability and reliability
• Service Quality & performance

Operational Excellence

Risk & compliance

Qualifications experience know-how and skills critical for success*

1) Required training and education:

Bachelors or Masters degree in Computer Science Information Technology Data Management or a related field.

2) Required professional experience (in years):

• 15 years in SAP Master data management specifically in S/4HANA implementation or support.

Proven experience in SAP domains: Material Master Business Partner (Customer/Vendor) or Finance

3) Important personal qualities:

• Strong stewardship mindset: Acts as a custodian of enterprise data ensuring accuracy consistency and adherence to governance standards.
• Analytical and detail-oriented: Demonstrates high rigor in defining validating and monitoring data quality rules metrics and controls.
• Structured and methodical: Applies disciplined approaches to data profiling issue analysis root cause identification and documentation.
• Influence without authority: Effectively guides data owners stewards and stakeholders toward governance compliance through expertise and collaboration.
• Clear and precise communicator: Translates complex data concepts rules and quality findings into clear actionable guidance for business and technical audiences.
• Policy- and control-conscious: Understands regulatory audit and compliance expectations and embeds them into governance practices and artifacts.
• Collaborative and facilitative: Works constructively across business IT and analytics teams to align definitions standards and quality outcomes.
• Tool- and process-oriented: Values structured use of governance and data quality tools and processes to ensure transparency and repeatability.
• Continuous improvement mindset: Proactively identifies opportunities to strengthen governance frameworks data quality controls and lifecycle management.
• Professional persistence: Demonstrates patience and consistency in enforcing standards and driving adoption in complex matrixed environments.

4) Other specialized knowledge:

c) IT skills

• Strong hands-on experience in SAP Master data Management configuration Business Partner (BP) setup and Data Replication Framework (DRF).
• Experience with SAP Information Steward SAP Data Services or similar data profiling tools.
• Knowledge of SAP modules (MM SD FICO) and how master data impacts end-to-end business with Business Rules Framework Plus (BRF) and workflow modelling.
• Hands-on experience with information governance or metadata management platforms (e.g. Collibra Alation Microsoft Purview or similar).
• Excellent analytical and problem-solving abilities with high attention to detail Effective communication skills for interacting with business stakeholders and technical teams Ability to manage multiple tasks tickets and priorities in a fast-paced AMS environment and experience documenting data policies functional specifications and data dictionaries.

d) Product knowledge

Core SAP & Technical Skills

• Strong expertise in SAP S/4HANA Run Operations
• Solid understanding of:
  • SAP Finance (FI/CO)
  • SAP Logistics (MM SD PP WM/EWM)
  • SAP Basis & Technical Operations
  • SAP Fiori Authorizations Interfaces
• Familiarity with SAP Solution Manager Focused Run ChaRM
• Understanding of SAP integrations (CPI PI/PO third-party systems)

• SAP Products
• SAP S/4HANA
• SAP BW/4HANA / SAC
• SAP Solution Manager / Focused Run
• SAP Fiori & UI5
• SAP CPI / PI-PO
• Supporting Platforms
• ITSM tools (ServiceNow preferred)
• Monitoring tools (SAP ALM APM AIOps)
• Cloud platforms (AWS / Azure / GCP SAP workloads)

5 ) Special personal requirements:

Please list requirements such as willingness to travel or work weekends or shifts etc.

• Travel upto 20% can be expected
• Ability to support CET timezone (End state will include US as well need to revisit this at a later time)