Danish speaking Customer Advisor Athens, Greece
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Position: Customer Advisor
Location: Athens Greece
Work model: On-site
Employment type: Full-time
Remuneration: Base salary
DUTIES AND RESPONSIBILITIES:
- Manage incoming and outgoing calls chats and emails in a timely and professional manner
- Deliver a consistently high-quality customer experience with a strong focus on satisfaction
- Build and maintain trusted relationships through open clear and interactive communication
- Provide accurate complete and up-to-date information using the appropriate tools and processes
- Achieve individual and team customer service targets including call-handling KPIs
- Maintain detailed records of customer interactions manage customer accounts and file documentation
- Adhere strictly to communication procedures guidelines and data protection policies when handling personal information.
REQUIREMENTS:
- Native/fluent in Danish both verbal and written (C1 level). Fluent in English (minimum B2 level
- Strong computer literacy and confidence using multiple systems
- Proven contact-handling skills with excellent active listening abilities
- Clear and professional written communication skills for email handling
- Customer-focused mindset with a strong understanding of sensitive data handling
- Excellent verbal communication skills
- Ability to multitask prioritize effectively and manage time in a fast-paced environment.
BENEFITS:
- Private life and health insurance
- Free access to the corporate gym facilities
- Fixed working hours of your choice for mothers with children up to 2 years of age.
Key Skills
- Channel Marketing
- Accounting Tally
- CSS
- Corporate Risk Management
- Hibernate
- Brokerage
