Remote Travel Customer Representative
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Job Location:
Quetzaltenango - Guatemala
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a Remote Travel Customer Representative to support travelers before during and after their this 100% work-from-home role you will assist clients with travel-related questions provide trip support and ensure a smooth stress-free experience from start to finish.
This position is ideal for someone who enjoys helping people is highly organized and is excited about working remotely in the travel industry.
Key Responsibilities
- Assist clients remotely via email phone and messaging platforms
- Answer travel-related inquiries in a clear professional and friendly manner
- Support itinerary updates cancellations changes and special requests
- Provide guidance on destinations travel requirements and agency procedures
- Monitor upcoming trips and proactively communicate with clients when needed
- Resolve issues efficiently while maintaining a positive customer experience
Ideal Candidate
- Strong written and verbal communication skills
- Customer service experience (travel hospitality call center or support roles preferred)
- Highly organized dependable and detail-oriented
- Comfortable working independently in a remote environment
- Able to learn new systems tools and processes quickly
- Passionate about travel and helping others travel with confidence
What We Offer
- 100% remote work-from-home position
- Flexible scheduling options
- Full training and ongoing support
- Growth opportunities within a travel-focused company
- Access to travel-related perks and industry discounts
- Supportive and collaborative remote team environment
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
