ServiceInstall Technician
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Position Summary
Responsibilities will include installing servicing and repairing pedestrian power/automated doors and glass panels and ensuring service is completed efficiently while providing excellent customer service. The ideal candidate may also assist with outside sales.
- Use electrical mechanical and electronic skills; knowledge and understanding of products power and hand tools to complete required service and repair tasks.
- Drive to the jobsite to assess customers service/repair needs and complete repair of the product to the customers satisfaction.
- Consistently seek and promote opportunities for service sales and preventative maintenance contracts. Acquire knowledge of all products and pricing to price market and sell replacement products and repair parts.
- Develop mechanical skills learn new techniques and remain current with product requirements for installation materials to meet safety specifications and maintain quality workmanship.
- Ensure that service-related docs and timesheets are completed and submitted accurately and in a timely manner.
- Collect CODs when applicable; solve problems with collections or scope of work changes.
- Maintain inventory on truck. Know all parts part numbers and part descriptions.
- Other duties as assigned.
Knowledge Skills Abilities
- Strong communication and problem-solving skills
- Customer service orientation and strong work ethics
- Ability to work hard with an eye for quality
- Experience in outside sales is a plus
- Highschool Diploma or Equivalency
- 2 to 3 years experience installing and servicing pedestrian power doors
- Stable background in glass installation industry and knowledge of power doors
- Valid drivers license required
- AAADM certification is a plus
Working Conditions and Physical Demands
Work is performed at customer sites with exposure to extreme weather conditions; noisy dusty and dirty environments; and motorized equipment that pose potential safety hazards. This is an active role that includes traveling and significant driving. Hours of work will vary including being in an on-call rotational schedules for after hours and weekend addition office equipment such as a computer and cell phone are used. Must be able to safely lift 50 pounds regularly.
Required Experience:
Manager
Key Skills
About Company
NABCO leads the automatic door industry as a National Account supplier, installer & service call center for retail pedestrian automatic door needs.
