ServiceInstall Technician

Houston, MS - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Position Summary

Responsibilities will include installing servicing and repairing pedestrian power/automated doors and glass panels and ensuring service is completed efficiently while providing excellent customer service. The ideal candidate may also assist with outside sales.

Essential Functions

Use electrical mechanical and electronic skills; knowledge and understanding of products power and hand tools to complete required service and repair tasks.
Drive to the jobsite to assess customers service/repair needs and complete repair of the product to the customers satisfaction.
Consistently seek and promote opportunities for service sales and preventative maintenance contracts. Acquire knowledge of all products and pricing to price market and sell replacement products and repair parts.
Develop mechanical skills learn new techniques and remain current with product requirements for installation materials to meet safety specifications and maintain quality workmanship.
Ensure that service-related docs and timesheets are completed and submitted accurately and in a timely manner.
Collect CODs when applicable; solve problems with collections or scope of work changes.
Maintain inventory on truck. Know all parts part numbers and part descriptions.
Other duties as assigned.

Qualifications

Knowledge Skills Abilities

Strong communication and problem-solving skills
Customer service orientation and strong work ethics
Ability to work hard with an eye for quality
Experience in outside sales is a plus

Education Training Experience

Highschool Diploma or Equivalency
2 to 3 years experience installing and servicing pedestrian power doors
Stable background in glass installation industry and knowledge of power doors
Valid drivers license required
AAADM certification is a plus

Working Conditions and Physical Demands

Work is performed at customer sites with exposure to extreme weather conditions; noisy dusty and dirty environments; and motorized equipment that pose potential safety hazards. This is an active role that includes traveling and significant driving. Hours of work will vary including being in an on-call rotational schedules for after hours and weekend addition office equipment such as a computer and cell phone are used. Must be able to safely lift 50 pounds regularly.

Required Experience:

Manager

Position SummaryResponsibilities will include installing servicing and repairing pedestrian power/automated doors and glass panels and ensuring service is completed efficiently while providing excellent customer service. The ideal candidate may also assist with outside sales.Essential FunctionsUse e...

Position Summary

Essential Functions

Use electrical mechanical and electronic skills; knowledge and understanding of products power and hand tools to complete required service and repair tasks.
Drive to the jobsite to assess customers service/repair needs and complete repair of the product to the customers satisfaction.
Consistently seek and promote opportunities for service sales and preventative maintenance contracts. Acquire knowledge of all products and pricing to price market and sell replacement products and repair parts.
Develop mechanical skills learn new techniques and remain current with product requirements for installation materials to meet safety specifications and maintain quality workmanship.
Ensure that service-related docs and timesheets are completed and submitted accurately and in a timely manner.
Collect CODs when applicable; solve problems with collections or scope of work changes.
Maintain inventory on truck. Know all parts part numbers and part descriptions.
Other duties as assigned.