General Manager

Aurora, CO - USA

Yearly Salary: $ 120000 - 150000

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

We are seeking a General Manager for a full time and direct hire role for one of our amazing and fast-growing home services partners just outside of Chicago IL. This is an onsite role.

You will be the senior brand-level operating leader for this branch. You will be responsible for full P&L operational execution team leadership and growth strategy. This role blends hands-on operational leadership with strategic planning and financial accountability. You will oversee installation service repair sales customer experience and administrative functions for this home services company.

Responsibilities:

Oversee day-to-day operations across installation service repair dispatch and scheduling.
Oversee warehousing inventory management purchasing practices and internal controls.
Make sure there is consistent execution of company standards for safety quality and customer experience.
Lead project execution and field productivity and proactively resolve operational bottlenecks and service delays.
Oversee fleet tools facilities and asset utilization.
Implement and continuously improve SOPs workflows and performance dashboards.
Take full ownership of brand-level P&L performance.
Develop and manage budgets forecasts and operating plans with the Controller.
Monitor job costing gross margins labor efficiency and overhead.
Drive profitability through pricing discipline cost controls and productivity initiatives.
Review and analyze financial and operational performance and KPIs with leadership.
Partner with sales team to drive revenue growth and margin performance.
Support residential and builder channel strategies.
Participate in key customer builder and vendor relationships.
Improve conversion rates close rates and customer lifetime value.
People management including hiring promotions discipline termination budgeting and operational strategy.
Recruit develop and retain high-performing managers technicians and support staff.
Set clear expectations performance metrics and accountability systems.
Conduct performance reviews coaching and corrective action as needed.
Lead regular leadership and cross-functional meetings.
Ensure compliance with OSHA DOT state licensing and local regulatory requirements.
Maintain safety programs training and incident reporting.
Oversee insurance risk mitigation and regulatory audits.
Do physical inventory counts on periodic basis.
Ensure compliance with California and federal wage & hour laws meal and rest period requirements paid leave laws and recordkeeping obligations.
Partner with leadership on long-term growth and scaling initiatives.
Leverage the companys system to optimize operating performance.

Requirements:

7 years of leadership experience in home services construction or field-based operations.
Strong P&L ownership and operational leadership experience.
Strong understanding of field service workflows safety and compliance.
Ability to lead managers and scale teams.
Strong financial acumen with budgeting forecasting and KPI management.
Strong communication leadership and decision-making skills.
Experience in garage door overhead door or related industries is a plus.
Experience in PE-backed or growth-oriented platforms is a plus.
Experience with ServiceTitan operating system is a plus.
Bilingual is a plus.
Must be able to work across office warehouse and field environments.
Must be able to travel between office locations and job sites as needed.

All qualified applicants will receive consideration for employment without regard to race color national origin age ancestry religion sex sexual orientation gender identity gender expression marital status disability medical condition genetic information pregnancy or military or veteran status. You must be legally authorized to work in the United States without current or future sponsorship.

We are seeking a General Manager for a full time and direct hire role for one of our amazing and fast-growing home services partners just outside of Chicago IL. This is an onsite role. You will be the senior brand-level operating leader for this branch. You will be responsible for full P&L operati...

We are seeking a General Manager for a full time and direct hire role for one of our amazing and fast-growing home services partners just outside of Chicago IL. This is an onsite role.

Responsibilities:

Oversee day-to-day operations across installation service repair dispatch and scheduling.
Oversee warehousing inventory management purchasing practices and internal controls.
Make sure there is consistent execution of company standards for safety quality and customer experience.
Lead project execution and field productivity and proactively resolve operational bottlenecks and service delays.
Oversee fleet tools facilities and asset utilization.
Implement and continuously improve SOPs workflows and performance dashboards.
Take full ownership of brand-level P&L performance.
Develop and manage budgets forecasts and operating plans with the Controller.
Monitor job costing gross margins labor efficiency and overhead.
Drive profitability through pricing discipline cost controls and productivity initiatives.
Review and analyze financial and operational performance and KPIs with leadership.
Partner with sales team to drive revenue growth and margin performance.
Support residential and builder channel strategies.
Participate in key customer builder and vendor relationships.
Improve conversion rates close rates and customer lifetime value.
People management including hiring promotions discipline termination budgeting and operational strategy.
Recruit develop and retain high-performing managers technicians and support staff.
Set clear expectations performance metrics and accountability systems.
Conduct performance reviews coaching and corrective action as needed.
Lead regular leadership and cross-functional meetings.
Ensure compliance with OSHA DOT state licensing and local regulatory requirements.
Maintain safety programs training and incident reporting.
Oversee insurance risk mitigation and regulatory audits.
Do physical inventory counts on periodic basis.
Ensure compliance with California and federal wage & hour laws meal and rest period requirements paid leave laws and recordkeeping obligations.
Partner with leadership on long-term growth and scaling initiatives.
Leverage the companys system to optimize operating performance.

Requirements:

7 years of leadership experience in home services construction or field-based operations.
Strong P&L ownership and operational leadership experience.
Strong understanding of field service workflows safety and compliance.
Ability to lead managers and scale teams.
Strong financial acumen with budgeting forecasting and KPI management.
Strong communication leadership and decision-making skills.
Experience in garage door overhead door or related industries is a plus.
Experience in PE-backed or growth-oriented platforms is a plus.
Experience with ServiceTitan operating system is a plus.
Bilingual is a plus.
Must be able to work across office warehouse and field environments.
Must be able to travel between office locations and job sites as needed.