Accounts Receivable Specialist

Disclaimer: Please note if you are selected to have an interview with Thermacell you will receive an email from our applicant tracking system Paylocity () or an email from a domain. Be aware of phishing emails/text messages. Thermacell will never text or Skype you about your candidacy or personal confidential information. If you are unsure please contact .

THE COMPANY

Thermacell Repellents Inc. is on a mission to liberate people who love the outdoors from the harmful effects of insects. Thermacell makes the worlds leading zone mosquito repellent using our proprietary technology to create a zone of scientifically proven protection up to 20ft so people and pets can enjoy their time outdoors.

Founded in 1999 and based outside of Boston in Bedford Massachusetts Thermacell has an ever-expanding product line and is trusted by over 6 million consumers worldwide to provide protection for outdoor events from backyard nights to rugged camping weekends. We aim to change the way people repel insects through our award-winning products disruptive innovation and expanding distribution across multiple retail & e-comm channels in over 30 countries across the globe.

Thermacell is a wholly owned subsidiary of a privately held global consumer products company and operated independently. Thermacell is home to 125 full-time employees across three U.S. hubs Bedford MA (Corporate Headquarters) Buford GA (Manufacturing & Distribution) and Hampton FL (Science & Research Center) and is expanding its footprint in the UK & Europe.

ROLE PURPOSE:

We are looking for a dedicated Accounts Receivable Specialist to join our Finance team. This person will play a key role in supporting accounts receivable processes and ensuring effective cash flow management. This role is responsible for accurate financial record-keeping driving collections and building strong cross-functional relationships. The ideal candidate has excellent analytical and problem-solving skills strong attention to detail and the ability to understand the broader organizational impact of financial transactions.

STATUS: Exempt

WORKING HOURS: Typically between 8-5 pm M-F

WORK LOCATION: Remote (in area within commuting distance to our Buford GA facility). In-person attendance required approximately 1-2x/month as required by the business.

Please note: This position is not eligible for work authorization sponsorship by the company now or in the future. Candidate must be authorized to work for any employer in the United States on a full time basis.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Issue precise invoices promptly to facilitate efficient billing operations.
• Manage key accounts including Walmart US & CA Club Accounts (Costco & BJs) Mass Merchants (QVC) and Canadian clients.
• Collaborate with internal departmentsSales Finance and Customer Supportto resolve billing discrepancies chargebacks deductions (trade rebates and promotions) and disputes.
• Monitor accounts receivable aging and provide weekly updates on outstanding balances ensuring timely follow-up on overdue payments to sustain optimal cash flow.
• Foster strong customer relationships to support payment compliance and client satisfaction.
• Process incoming payments and reconcile accounts on a daily basis to maintain accuracy in financial records.
• Assist the Global AR Manager in cash forecasting activities.
• Utilize financial ERP platforms (e.g. NetSuite) to optimize AR workflow and reporting functions.
• Deliver accurate AR data and reports to support month-end and year-end closing processes.
• Provide assistance to the Global AR Manager during audit procedures.
• Maintain well-documented Standard Operating Procedures (SOPs).
• Support the Global AR Manager with credit reviews for new customer accounts.
• Ensure compliance with company policies and industry regulations.

THE IDEAL CANDIDATE:

• Lives our core values of Drive Ownership Integrity Teamwork and Evolution
• Authentic and personable humble smart
• Relentless work ethic juiced by results not titles or activities
• Externally competitive internally collaborative
• Highly resourceful. Hands-on and practical
• Chooses curiosity and a commitment to learning over being right
• Radically candid always with positive intention
• Motivated by challenge resilient in the face of setbacks or adversity
• Able to critically think and navigate within a variety of ambiguous situations
• Even keeled energy brings calm to chaos low drama
• Make impeccable agreements delivers end to end results with excellence
• Makes high quality data-based decisions with autonomy
• Unquenchable thirst for learning and self-improvement
• Effective communicator meeting people where they are
• Manages multiple complex and competing priorities
• Organizational Excellence: Manages multiple priorities and deadlines efficiently maintaining well-organized files and documentation for all accounts receivable activities.
• Effective Communication: Builds strong relationships with customers and colleagues (e.g. order admin warehouse sales IT and finance) communicating clearly and professionally across all teams and levels of the organization.
• Proactive Problem Solving: Identifies and resolves discrepancies between invoices purchase orders and receipts supporting smooth financial operations and timely payments.
• Technical Proficiency: Adapts quickly to new technologies and leverages tools like the internet AI platforms and video tutorials (e.g. YouTube) to troubleshoot issues and find solutions independently.
• Open to Innovation: with a willingness to explore and adopt new tools techniques and workflows that improve efficiency without compromising accuracy or compliance.
• Highly Integrity: with a strong sense of ownership and confidentiality in handling financial data while ensuring all financial activities comply with internal policies and standards. Ability to work independently while meeting deadlines and maintaining high quality standards.
• Growth Mindset: Embraces continuous learning and improvement seeking progress over perfection and adapting to change.

COMPENSATION

Compensation for this position will include a competitive base salary and an Annual Target Bonus opportunity. Details provided separately.

We are proud to offer a competitive & valuable benefits package that enables you to protect your health your family and your way of life. It includes best-in-class medical & dental insurance where Thermacell pays for 82.5% of the premiums. Thermacell pays for the first half of your medical deductible through our Health Reimbursement Account for PPO & HMO Plans as well as contributes to your Health Savings Account if you enroll in the HSA plan. Long & Short-term Disability & Group Term Life insurance is also available at no cost to you.

Paid time off for this position will consist of accrued vacation at a competitive level along with 11 Holidays and a day off for your Birthday! 40 hours of wellness time is also available on your first day of employment. Additionally a company shutdown period is offered for one week between Christmas and New Years Day where the majority of business operations pause and employees are encouraged to rest and recover together. Critical functions may require limited coverage to ensure business continuity.

Additionally you will have access to a variety of additional benefits such as vision supplemental life critical illness Medical Flexible Spending Account Dependent Care Flexible Spending Account accident SecureSave savings account Employee Assistance Program product benefit wellness benefit financial coaching and pet insurance for your furry family members! You can find all these details and more in our benefits guide along with additional discounts. You will be eligible for the employer 401K match up to 4% after completing one year of service.

WHY WORK HERE

We are proud of our company culture its the fuel behind our dynamic and buzzing community! Our people are authentic competitive and compassionate. Its truly a unique formula for success.

We believe in the virtuous cycle of thriving employees fueling a thriving business. We believe in growing great leaders and helping people to unleash their full human potential. We believe in creating a frictionless organization where clarity and empowerment to do the work that matters as fast as possible. We believe in making impeccable agreements and relentlessly tracking exceptional results and celebrating achievements together! We believe in creating inspiring impact everywhere we can in support of our mission where everyone can be a force multiplier.

OUR CORE VALUES:

• Drive An optimistic can-do spirit a passion to delight our consumer a belief in the importance of determination and the freedom to make a difference.
• Ownership We are empowered to take accountability for our contributions and desire to do the highest quality work with responsible urgency to drive business results.
• Integrity We will always do the right thing guided by truth and sincerity. We exercise constructive candor and have the willingness to challenge and be challenged in all interactions.
• Teamwork The belief that we is greater than me and with collective brainpower we are better together. We are a community of compassionate support and collective success. We win as one and play hard in celebration together.
• Evolution We are committed to continuous improvement always learning growing and adapting to constant change. We seek progress over perfection.

OUR COMMITMENT: Thermacell is committed to preserving a culture of diversity inclusion and belonging. The collective sum of our individual differences knowledge life experiences and unique talents represents a significant part of our culture and is the foundation for our accomplishments and impact. We strive to create a supportive community where we all can show up as our authentic selves and are confident and comfortable to be genuine with our teammates in our day-to-day work environment. We are proud to be an equal-opportunity employer. We do not discriminate on the basis of race color religion citizenship national origin sex (including pregnancy) sexual orientation gender identity or expression age physical or mental disability veteran status marital status genetic information or any other characteristic protected by state federal or local law.

OUR AWARDS: Great Place to Work Award 2025 New York Times Wirecutter pick for The Best Mosquito Control Gear for your Patio or Yard 2021-2025 CNN Underscored Editors Pick 2024-2025 Mens Journal Outdoor Award 2025 Shop TODAY Expert Pick 2025 Canadian Grand Prix New Product Award 2024 Outside Gear Guide Editors Choice 2022 Time Magazine Best Inventions 2022 This Old House Editors Choice Good Housekeeping Home Products Award CES New Tech Award IDEA Good Design Award Canadian Tire Digital Excellence Award LIV Smart Mosquito Repellent System - CES TWICE Awards 2021-2022 Good Housekeeping Research Institute #1 Tabletop Mosquito Repellent Field & Stream Best of the Best Award Backpacker Magazine - Best Backpacking Accessory 2019 New York Times Wirecutter - Best Car Camping Gear 2018 Popular Mechanics - Grand Award Winner - Recreation - Best of Whats New 2018

SKILLS/KNOWLEDGE/EXPERIENCE REQUIRED

• Minimum 5 years of progressive Accounts Receivable experience.
• Demonstrates meticulous attention to detail and a high degree of accuracy when handling financial transactions.
• Strong organizational skills; able to handle multiple tasks and meet deadlines in a fast-paced setting
• Proficient in accrual accounting principles encompassing the accurate recording and reconciliation of accrued deductions. Experience with NetSuite ERP SPS Commerce Walmart Retail Link and Supplier One Portals Amazon Vendor Central and Seller Central Portals are preferred but not required.
• Experience with credit card vendors (Amex MC & Visa) as well as other payment instruments (Paypal Affirm Shopify Google Pay Apple Pay) preferred but not required.
• Working knowledge of EDI preferred but not required.
• Advanced skills in Microsoft Excel (pivot tables CSV uploads) and Office applications are preferred.
• Proven experience in reconciling customer accounts using Netsuite (ERP) and effectively addressing any differences found among purchase orders sales orders invoices and payments.
• Effective communication skills for interacting with customers and colleagues at all levels.
• French proficiency is helpful but not mandatory.