Luxury Retail Keyholder (Full Time) Camarillo, CA

At Johnny Was our mission is to inspire free-spirited optimism through beauty authenticity comfort and artistic expression. California Dreaming the ultimate destination for those who love California and the relaxed modern bohemian lifestyle it embodies.

Position Overview:

The Keyholder is responsible for opening and/or closing the store and ensuring that proper store procedures and policies are followed when store management is not on duty or unavailable on the floor. The Keyholder will provide exceptional service in all aspects of the sales floor - greeting customers selling product knowledge styling cash wrap restock and overall shop keeping.

• Support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.
• In the absence of any other management they may open and close the store.
• Lead the sales team by example through sales efforts and customer service on the sales floor to increase profitability.
• Follow store standards to develop and monitor clientele communication and growth.
• Fosters an environment of teamwork and collaboration as well as enthusiasm and positivity.
• Demonstrates confidence when leading the team and supervising the store. Takes initiative; has a high level of ownership and accountability for results of self and others on the team
• Evaluates performance of all team members and provides consistent and timely feedback to the Store Manager and Assistant Store Manager for further coaching and development of the team
• Lead the sales team by example through sales efforts and customer service on the sales floor to increase profitability. Takes ownership and commitment to delivering results; actively aware of personal and store metrics and achieves goals.
• Model and enforce dress code compliance
• Achieve personal selling goals consistently leading by example
• Ensure that customer and employee experience are prioritized over workload or tasking
• Create a warm and inviting environment where clients feel welcomed engaged and that their business is of the utmost importance.
• Create an elevated and VIP customer experience at every opportunity by offering your name a beverage and connecting in a genuine and authentic way
• Build repeat business by ensuring all client capture tools and strategies around data capture outreach and follow up are consistently executed
• Meeting customer issues with patience while being solution oriented for the highest good of the client
• Provide an individualized and positive experience for all customers entering the store this includes providing great service effectively answering any questions and helping process transactions and returns

You will love this job if you

• Have a friendly and outgoing personality with an open team-oriented mindset
• Have excellent customer service skills with an energetic personality
• Can develop and maintain a clientele base
• Are flexibility with night and weekend shifts able to commit to a set schedule if needed
• Have strong organizational follow up and communication skills

Who we would like to meet:

• High School diploma or GED
• 2 years retail experience preferably in womens contemporary fashion
• Computer skills to include operation of iPad-based point of sales system and email
• Ability to work retail hours including days nights weekends and special events
• Bending/stooping/kneeling required
• Able to lift up to 50 lbs.

Hourly Rate: $21.00 to 22.00 plus 2% commission on personal sales.

What happens next
If you are interested in this opportunity please apply! You will receive an email confirming we received your application. We will review your application as soon as possible. You can update your resume or information at any time by accessing your candidate profile.

This Company is an equal opportunity employer and does not discriminate against qualified applicants based on race color sex gender gender identity gender expression religious creed sexual orientation pregnancy national origin ancestry age military and veteran status marital status physical or mental disability protected medical condition genetic information reproductive health decision-making lawful off-duty use of marijuana any other characteristic protected by law or any combination of two or more of the characteristics listed here. If you need an accommodation to complete an online application please contact the location you are applying to or contact us at 1-.

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Johnny Was participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.

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