Sr. Access Advisor EOAM
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Job Location:
Phoenix, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Must live within driving distance of campus or be willing to relocate within driving distance.
The Enterprise Office of Access Management (EOAM) provides patient access-centric systems capabilities and knowledge that enable the practice to execute on Mayo Clinics access priorities and meet the needs of our patients. The EOAM Practice Partner Unit is responsible for co-management of patient access and provider capacity utilizing access data to improve practice performance toward patient access targets and improvement initiatives in collaboration with Practice Leadership. Senior Access Advisors provide analysis interpretation and recommendations at a local departmental or site level. This role supports clinical division and department patient throughput by providing leadership in a team environment. They utilize data to proactively identify opportunities and recommendations for optimizing patient seen capacity which is instrumental to Mayo Clinics financial plan. Senior Access Advisors are recognized and relied upon as trusted business advisors within patient access and provider capacity management and aid in navigation of the EOAM/OAM organization. Senior Access Advisors exhibit advanced investigational skills attention to detail accuracy and the ability to manage and prioritize multiple tasks. They possess advanced customer service skills and anticipate and address customer needs in a timely manner. They are proficient in business strategy and business planning principles and apply them to project work (areas may include but not limited to value proposition mission/strategy goals/objectives technology assessments funding and management/administration). Senior Access Advisors at a senior level lead multidisciplinary teams evaluating strategic operational and financial aspects of patient throughput and provider capacity which is critical to the Mayo mission. They identify recommend and implement transformational access solutions for departments and sites including applied analytics methods new staffing models organizational structures workflow and digital interventions. They have demonstrated business acumen as well as competencies in strategy systems thinking consultation coaching and /or leadership. They handle and navigate ambiguous situations. Senior Access Advisors give direction to mentor coach and train staff. Candidates must have the ability to utilize Tableau Business Intelligence and Epic; and possess advanced Excel skills. An understanding of the healthcare industry is preferred.
Qualifications
Masters degree in management industrial engineering systems engineering business administration analytics or health related field is preferred with 4 years of experience OR Bachelors degree in management industrial engineering systems engineering business administration analytics or health related field with 5 years of experience.
Required Experience:
Senior IC
Key Skills
- Active Directory
- Identity & Access Management
- LDAP
- SAFe
- Assistive Technologies
- Authentication
- Pediatrics Experience
- NVDA
- Sailpoint
- SSH
- SSO
- Oracle
About Company
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive ... View more
