Responsibilities / Tasks
Flexible UK Location
Reporting to the Director of Service and Projects the Programme Manager will provide strategic leadership to the project management function and drive a culture of excellence and continuous improvement across all customer programmes. This role will define what outstanding programme and project delivery looks like at GEAestablishing clear frameworks standards and expectations that set the benchmark for internal teams and external customers.
Overseeing a portfolio of 1520 projects at any given time and leading a team of two Project Managers (growing to three in 2026) the Programme Manager will ensure that all programmes are delivered on time in full and to the highest levels of customer and colleague satisfaction. The role requires strong collaboration across commercial service and operational teams to create alignment remove barriers and ensure consistent execution from initiation through to completion.
Oversee the performance of all projects within the programme portfolio ensuring alignment with company objectives scope financial KPIs quality standards resource plans and risk controls.
Establish and implement a bestpractice GEA project management framework aligned to company values and KPIs to drive consistency and highquality delivery.
Provide technical and commercial expertise to support Project Managers ensuring all quotes are competitively positioned and have the highest chance of conversion.
Build strong relationships with customer stakeholders as the senior GEA point of contact offering guidance and subjectmatter expertise throughout the project lifecycle.
Ensure effective management of suppliers and subcontractors defining clear expectations around KPIs ways of working contractual obligations and communication requirements.
Lead strategic meetings with internal and external stakeholders to maintain oversight of project status budgets risks and required interventions.
Ensure business leaders are kept informed of project progress pipeline activity and budget impacts through timely and accurate reporting.
Proactively identify risks and implement mitigation plans in collaboration with senior stakeholders.
Lead the escalation management process ensuring issues are addressed swiftly and effectively.
Take ownership of key financial metrics and budgets across all projects ensuring revenue and EBITDA targets are consistently achieved.
Engage directly with customers to resolve invoice queries efficiently and maintain positive financial relationships.
Provide accurate and timely input for monthly forecasting and financial reporting.
Support teams in preparing NM submissions where required.
Lead the management and resolution of contractual issues with customers and subcontractors.
Motivate support and rolemodel GEA values and behaviours building a highperforming project management team.
Foster a culture of collaboration cohesion and shared commitment to delivery excellence and continuous improvement.
Identify individual development needs within the PM team and create tailored plans feedback cycles and milestones to support growth and performance.
Champion constructive collaboration across the wider GEA organisation and among external partners.
Your Profile / Qualifications
Desired Character Traits
Instinctively structured organised and methodical.
Passionate about ongoing performance improvement.
Skilled in building team cohesion and fostering a performanceimprovement ethos.
Confident and articulate when communicating across all audiences with a strong ability to resolve challenges and drive collaboration.
A strong and engaging people leader; adept at setting clear expectations galvanising team members and inspiring high performance.
Skilled at building multilevel relationships with both internal colleagues and customers.
Demonstrable ability to prioritise effectively work independently and perform under pressure.
Requirements
Extensive experience and a proven track record in project management across capital equipment projects.
Strong knowledge of current project management best practice and experience implementing these approaches within an organisation.
Experience in building and developing successful project management teams.
Excellent communicator with the ability to engage and motivate both internal and customer stakeholders.
Technically qualified in project management ideally supported by an engineering background.
Primarily fieldbased with travel across the UK; 12 days per week required at GEA HQ in Milton Keynes.
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Required Experience:
Manager
GEA makes an important contribution to a sustainable future with its solutions and services, particularly in the food, beverage and pharmaceutical sectors.