Finance & Data Manager

Join one of the UKs most iconic retail destinations as Finance & Data Manager for Bullring & Grand Central Birminghams premier shopping destinations. As Finance & Data Manager you will play a pivotal role in driving the financial performance and strategic insights that keep these bustling retail environments at the forefront of the UK shopping landscape. Working within a dynamic property management environment you will combine traditional finance expertise with cutting-edge data analytics to support decision-making across operations leasing marketing and asset management.

This role offers an exceptional opportunity to work with one of the UKs leading retail property portfolios you will be instrumental in translating complex data into actionable insights that enhance both tenant success and customer experience across these award-winning destinations. Based in Birmingham with excellent transport links you will contribute to maintaining Bullring & Grand Centrals position as a benchmark for retail excellence.

Finance and Data Manager

Key Responsibilities

• Ownership accountability and responsibility for data and finance within the Destination

• Contribute to and take active role as member of Management Team.

• Management of the service charge & car park budgets producingaccuratefinancial reports to specific deadlines

• Ensure effective management of car park financial performance and reporting in collaboration with the senior management team

• Understand the P&L components of the car park budget. Presentconcepts /initiatives to contribute to efficient running of the business.

• Deliver and report on car park net income targets as outlined in the business plan

• Driveadditionalincome generation via commercialisation activities in conjunction with the clients commercial team and optimisation of net operating car park income.

• Reconcile car park income reports and ensure cash collections are collected and reported in line with the KPIs and scope service.

• Monthly expenditure reporting of budget and completion of FVRs

• Service charge management and reporting including processing of invoices budgeting expenditure and reconciliation.

• Support the Destination Director in the preparation of the service charge budget.

• Maintenance of budget expenditure and records invoice/purchase ordertrackingand reporting of expenditure.

• To report to the Client as and in the Destination Director or Operations Managers absence prioritising their requests and always ensuring a professional response.

• Oversee management ofProactis footfall and car park information systems to support the productiontimelyandaccurateaccounts and statistical returns.

• Manage the year endauditprocess and provide information to auditors within the specified KPIs and scope service.

• To deputise during the absence of the Destination Director or Operations Manager.

• Compliance with all Company procedures to include financial and administration duties.

• To develop andmaintainstrong positive relationships with key business and community contacts.

• Compilation of regular reports to the Destination Director and Client

• Development and implementation of procedurestogain greater efficiency and savings to all areas of the service charge

• Support with Health and Safety systems ensuring compliance with relevant legislation

• Attend Occupier Meetings and record any meeting notes or actions

• Ensure H&S platforms permits CAFM systemsSharepointand all other management platforms are kept up to date and actions managed appropriately

• Support the Destination Director and Operations Manager in overseeing all accident and incident reporting including insurance and statutory forms and procedures. Responsibility for all system updates and reporting functions.

• Assist the Destination Director and Operations Manager in ensuring all the third-party contractor staff and tenants are aware of H&S procedures and are compliant withappropriate Destinationsprocedures.

• Manage the progression of potential and actual insurance claims with the Operations Manager including reportingRiddorsto HSE whereappropriate withinNational guidelines.

• Support the Destination Director & Operations Manager to ensure all systems/audit requirements so that the Destinationscomplies withthe policy on energy procurement Health & Safety (ISO45001) and environmental management (ISO14001) and utility costs are managed effectively withoutcomprisingthe quality of service provided.

• Prepare all supporting documentation for auditsin accordance withaudit deadlines and liaise with auditors throughout to successful completion.

Reporting:

The Finance & Data Manager in collaboration with the Destination Director Operations Manager and Property Manager will provide accurate and timely compilation of accounting turnover trading car park and footfall and benchmarking data for the presentation of monthly reports and documentation for the Landlord and respective parties; formal recommendations and reports as required to support strategic and management recommendations; KPI reporting against agreed best practice compliance targets as required; and minutes of meetings and circulate as agreed.

Communication

• Maintain positive relationship with both internal colleagues and external organisations.

• Accurately collate statisticsidentifyingtrends for business use and provide informative reports for effective internal and external reportingmaintaininga consistent approach to all information leaving site.

• Ensure effective operational communication through meetingshandoversand reporting

• Attend daily Operations Meetings weekly Finance meetings monthlycontractorand other meetings as.

Retail and Customer Focus

• Adopt the Company policy within the area of corporate responsibility to ensure an integrated way of working through the on-site teams and day-to-day operationsin order tocreate andmaintainthis ethos.

• Provide the highest level of customer service to tenants visitors and customers andassistothers tomaintainthese standards throughout the shopping centre.

• Build andmaintainexcellent working relationships with retailers throughout the Centre. Respond promptly to short term operational problems andassistin their resolution.

Support

• Assistin championing the asset and ensuring that any issues arising that impact on theBuildingare escalated and managed effectively.

• Keep the Destination Director and the Operations Manager up to date with any potential issues and opportunities.

• Develop strong relationships withthe clientkey contacts other Destinations Shopping Centres and Senior Managers.

Management Structure Managing Agents:

JLL is responsible to the Landlord for the general administration operations and management of the Destination. As such it is concerned with providing high quality customer service and the maintenance/management ofcommon areas the services and facilities and ensuring that tenants fulfil their covenants and obligations as laid down in their individual lease and the Shopping Destination addition the Managing Agentis responsible foradministering service charge accounts at the Destination and oversees and manages on site employees.

Teamwork:

The intention is that the Destination Director Managementteamand Clients / Owners willoperateas a united team tooperatethe Destination as an effective trading proposition and a profitable business aimed at maximising Client investment income.

Additional Responsibilities

• Any other dutiesdeemednecessary by the company.

Skills & Experience

• Preferably professional accounting qualifications (such as AAT or CIMA) a relevant degree (UK) or equivalent credentialsdemonstratingfinancial knowledge and skill