Manager, Metrology
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Job Location:
Ithaca, NY - USA
Monthly Salary:
$ 77100 - 160700
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
We are seeking Manager Metrology to join IQVIA Laboratories at Ithaca.
We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose join us as we transform and accelerate research and development.
Job Summary:
The Manager Metrology leads a hybrid team responsible for instrumentation calibration and equipment lifecycle programs that support highvolume laboratory operations. This role brings strong people leadership structured workflow design and handson technical expertise to ensure equipment reliability and operational readiness.
What Youll Be Doing:
Manage a hybrid team of 4 (3 onsite 1 remote) providing coaching performance management and structured workload planning
Establish and implement clear workflows scheduling systems and operational structure for a growing metrology function
Oversee equipment qualification mechanical troubleshooting calibration and preventative maintenance programs
Develop and track KPIs uptime metrics and resource plans aligned with a manufacturingstyle highvolume operational environment
Partner crossfunctionally to support audits onboard new instrumentation and harmonize metrology best practices
What We Are Looking For:
Bachelors degree in a scientific or technical field or an equivalent combination of education and experience
7 years of experience in a lab regulated operations environment or technical environment
3 years of experience in people leadership
Hands-on experience in the mechanical troubleshooting maintenance and repair of Orbitrap and Triple Quad mass spectrometry platforms
Hands-on experience in servicing equipment from vendors such as Sciex and Thermo including component-level issue identification
Ability to interpret engineering schematics service documentation and instrument specifications
Required Technical Skills:
Hardware Expertise: You must have hands-on experience in the mechanical troubleshooting repair and calibration of Mass Spectrometry platforms. Specifically we require expertise with Orbitrap and Triple Quadrupole systems (vendors include Sciex and Thermo).
Service & Maintenance: Ability to distinguish between user-level errors and mechanical failures and experience managing vendor service contracts versus internal repairs.
Documentation: Ability to interpret complex equipment schematics and engineering documents.
Required Leadership & Operational Skills:
Building Structure: Proven ability to step into an unstructured environment and implement workflows resource planning and scheduling for a team.
Team Management: Experience managing direct reports (including hybrid/remote staff) conducting performance reviews and managing daily workload distribution.
Metrics Driven: Experience tracking team performance via KPIs (e.g. Instrument Uptime Ticket Resolution Time) to ensure operational readiness.
What We Offer You:
We put our employees at the center of everything we do and are committed to providing them and their families with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees physical mental and emotional financial and social well-being so they can thrive at home and at work at any stage of their well-being journey.
To learn more about our benefits visit youre looking to unleash your potential join IQVIA Laboratories to help make the extraordinary possible!
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other status protected by applicable law. is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role when annualized is $77100.00 - $160700.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge skills education and experience; location; and/or schedule (full or part-time). Dependent on the position offered incentive plans bonuses and/or other forms of compensation may be offered in addition to a range of health and welfare and/or other benefits.Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
About Company
IQVIA is the Human Data Science Company™. We are inspired by the industry we serve and provide solutions that enable life sciences companies to innovate with confidence, maximize opportunities and ultimately drive human health outcomes forward. Our approach is Human Data Science – a d ... View more
