Pay Range: $18 - $22 per hour
Responsibilities:
Support warehouse supervisors with the daily scheduling of orders to be processed to ensure shipping commitments are fulfilled.
Support organizing and prioritizing printed pick list and labels by appropriate dates and color codes.
Utilize spreadsheets to monitor and update expediate requests received to ensure emergency orders are being shipped on time.
Acts as a liaison between the warehouse and customer service groups to ensure customer expectations are met.
Instills an awareness of safety by walking warehouse and helping to identify safety concerns
Supports warehouse staff by providing necessary prints and pictures to assist in the proper identification of parts.
Monitor aging open orders
Maintain processing of export orders. Holding meetings with the customer support teams utilizing communication tools like Smartsheet to effectively ship orders.
Maintain small parcel damage claims process through the carriers website UPS FedEx etc.
Maintain ordering warehouses packaging supplies to ensure no outages.
Monitor & investigate customer issues. Implement a tracking system and report out monthly of the customer issues.
Perform other related duties as assigned.
Requirements:
Effective communicator both verbally and in writing.
Knowledge/Ability to use our JDE (ERP) software system to pull useful information needed to operate the day to day functions of the position.
Must be a self-starter and ability to work in a fast-paced environment.
Must have interpersonal skills to handle sensitive and confidential situations. Position continually requires poise tact and diplomacy
Some analytical ability is required in order to gather and summarize data for reports find solutions to various administrative problems and prioritize work
Must have knowledge of a variety of computer software applications such as Microsoft Word Excel and Power Point.
Physical Requirements: Standing walking bending and stretching. Good hand and wrist flexibility repetitive motions. Must be able to lift up to 50 lbs. frequently without assistance and 30lbs on a regular basis. Must be able to work in extreme hot and cold temperatures.
Federal Signal Corporation (NYSE: FSS) builds and delivers equipment of unmatched quality that moves material cleans infrastructure and protects the communities where we work and live. Founded in 1901 Federal Signal is a leading global designer and manufacturer of products and total solutions that serve municipal governmental industrial and commercial customers. Headquartered in Downers Grove IL with manufacturing facilities worldwide the Company operates two groups: Environmental Solutions and Safety and Security Systems. For more information on Federal Signal visit:
The Company is an equal opportunity employer. Qualified applicants will not be discriminated against on the basis of and will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information status as a protected veteran or any other protected category characteristic or trait under applicable law. If you require reasonable accommodation in the application process contact Human Resources at All other applications must be submitted online.
Required Experience:
IC
Federal Signal Corporation (NYSE: FSS) provides products and services to protect people and our planet. Founded in 1901, Federal Signal is a leading global designer and manufacturer of products and total solutions that serve municipal, governmental, industrial and commercial customers ... View more