FLEX Manager, Quality Assurance
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Job Location:
Bethesda, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
This is a temporary position.
The FLEX Manager Quality Assurance is responsible for conducting MI Health Check assessments at designated hotels across the U.S. and Canada. This role ensures properties meet brand and operational standards by performing thorough evaluations and providing actionable feedback to property leadership. The Manager will assess compliance with Marriott International standards through detailed on-site evaluations accurately document findings and prepare comprehensive reports. They will communicate effectively with property leaders by sharing observations insights and best practices that extend beyond the assessment criteria including innovative approaches and learnings from outside the Performance Accountability team. Acting as a trusted advisor the Manager provides guidance that supports operational excellence and brand consistency. The ideal candidate is detail-oriented possesses strong analytical skills and demonstrates exceptional communication abilities to influence and educate stakeholders.
Education and Experience
Minimum 2-4 years of experience in hotel operations quality assurance or brand compliance.
Ability to travel up to 100%.
Preferred
Previous experience conducting audits or compliance assessments in hospitality.
Excellent verbal and written communication skills for engaging property leadership.
In depth knowledge and direct experience in hotel operations to provide practical insights and context.
Experience collaborating across teams and leveraging insights from diverse sources.
CORE WORK ACTIVITIES
Conduct MI Health Check assessments at designated hotels across the U.S. and Canada to evaluate compliance with brand and operational standards.
Review property operations and identify areas of strength and opportunities for improvement.
Accurately document assessment findings and prepare detailed reports with minimal errors.
Communicate results and recommendations effectively to property leadership ensuring clarity and actionable guidance.
Share best practices and operational insights including those from outside the Performance Accountability team to drive continuous improvement.
Collaborate with property leaders to address gaps and support implementation of corrective actions.
Maintain up-to-date knowledge of Marriott International brand standards and operational requirements.
Ensure consistency and integrity in all evaluations to uphold brand reputation and operational excellence.
Provide best practices and guidance to property teams to reinforce compliance and enhance performance.
Manage time and travel efficiently to complete assessments within established timelines.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Manager
Key Skills
- Quality Assurance
- FDA Regulations
- Food Industry
- Food Safety Experience
- ISO 9001
- Quality Systems
- Food Processing
- Quality Control
- Quality Management
- QA/QC
- Selenium
- HACCP
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
