PACS Admin St. Elizabeth Youngstown Hospital

Thank you for considering a career at Mercy Health!

Scheduled Weekly Hours:

Work Shift:

Job Description

Supports end-users across the ministry who utilize imaging systems and related applications as well as leading and contributing to new projects. Maintains imaging systems environment to include knowledge documentation system/hardware documentation and utilizes internal departments applications and processes to manage the work.

Essential Job Functions

• Administers and supports PACS CVIS PACS and related technologies (e.g. voice recognition advanced visualization systems image sharing technologies interfaces etc.).
• Contributes to or performs as the project lead for implementation and support of medical imaging applications to include leading conference calls & meetings task tracking support document creation and status communication as directed.
• Provides support for systems processes and customers and responds in a timely manner to service requests.
• Works with Information & Technology (I&T) staff biomed and vendor support to manage resolution of medical imaging application incidents and requests.
• Provides hands-on and remote support for healthcare facilities to include hospitals clinics and physician practices as required. Participates in after-hours on-call rotation as assigned.
• Handles customer questions and concerns communicates well with customers handles service problems politely & efficiently and assists with service recovery.
• Works with I&T and clinical teams to actively promote and implement standardization utilization integration and optimization plans for medical imaging and related applications.
• Compiles and provides data as requested for clinical and business reporting to facilitate clinical and business decisions.
• Collaborates with other team members customers and management. Builds strong relationships with core customer base for medical imaging applications.
• Prioritizes tasks and resources to meet organizational and departmental goals.
• Proficient in the applications/tools used within the organization for Project Management Incident Management Change Management Time Reporting Communications and other tools as provided.

Required Minimum Education:

• High School/GED

Preferred Education:

• Minimum Associates

Field of Study

• Information Technology

Licensure/Certification Preferred:

• CompTIA A Network CIIP (Certified Imaging Informatics Professional) ARRT (American Registry of Radiologic Technologists)

Mercy Health is an equal opportunity employer.

As a Mercy Health associate youre part of a Misson that matters. We support your well-being personally and professionally. Our benefits are built to grow with you and meet your unique needs every step of the way.

What we offer
Competitive pay incentives referral bonuses and 403(b) with employer contributions (when eligible)
Medical dental vision prescription coverage HAS/FSA options life insurance mental health resources and discounts
Paid time off parental and FMLA leave short- and long-term disability backup care for children and elders
Tuition assistance professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

It is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .