What success looks like in this role:
Delivers remote support for clients and/or enterprise application users.
Monitors user requests and systems issues responding to and diagnosing service outages and operational problems.
Applies diagnostic techniques to identify problems investigate causes and recommend resolution strategies.
Provides software related updates maintenance and support for network system and device users.
Performs software testing and deployment.
Executes software maintenance including patching and upgrades.
Provides anti-virus management and support.
Performs all work to meet agreed time cost and quality constraints.
May be required to work in rotational shifts and provide on-call support
You will be successful in this role if you have:
BA/BS degree and 2-4 years relevant experience OR equivalent combination of education and experience
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age caste citizenship color disability family medical history family status ethnicity gender gender expression gender identity genetic information marital status national origin parental status pregnancy race religion sex sexual orientation transgender status veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein or cannot otherwise complete your expression of interest without additional assistance and would like to discuss a request for reasonable accommodation please contact our Global Recruiting organization at or alternatively Toll Free: (Prompt 4). US job seekers can find more information about Unisys EEO commitment here.
Unisys is a global information technology company that specializes in providing industry-focused solutions integrated with leading-edge security to clients in the government, financial services and commercial markets. Unisys offerings include security solutions, advanced data analytic ... View more