SMS Routing & Quality Specialist

Giza - Egypt

Monthly Salary: Not Disclosed

Experience Required: 1-3years

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Role Purpose

Responsible for ensuring optimal SMS routing performance delivery quality regulatory

compliance and cost efficiency across Bevatel messaging platform. The role supports

Enterprise and Wholesale operations by proactively monitoring live traffic managing

routing decisions mitigating quality issues and ensuring SLA adherence.

Core Responsibilities

Manage SMS route selection optimization and failover strategies
Monitor delivery rates latency and routing quality across all destinations.
Conduct route testing bench marking and validation activities
Prevent spam fraud and traffic abuse through proactive and reactive controls
Enforce Sender ID governance and operator compliance requirements
Analyst blocking issues identify root causes and implement mitigation actions
Optimize routing costs while protecting service margins
Coordinate with providers and carriers to resolve quality and routing issues
Prepare routing performance reports and recommendations for management

Requirements

Education & Experience

Bachelors degree
Minimum 2-3 years of experience in SMS routing quality or messaging operations
Proven experience working with messaging platforms carriers and service providers
Previous experience operating within the KSA market is highly preferred.

Skills & Competencies

Strong analytical and problem-solving skills
High attention to detail and quality standards
Proficiency in Excel and operational reporting tools
Solid understanding of SMS routing models and delivery flows
Knowledge of spam control Sender ID governance and operator compliance
Strong communication skills in English
Ability to work under pressure manage multiple priorities and meet SLAs
Team-oriented with a proactive and accountable mindset

Role Purpose Responsible for ensuring optimal SMS routing performance delivery quality regulatorycompliance and cost efficiency across Bevatel messaging platform. The role supportsEnterprise and Wholesale operations by proactively monitoring live traffic managingrouting decisions mitigating quality ...