Head, Global Service Parts Fulfillment
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Job Location:
Wilmington, DE - USA
Monthly Salary:
$ 135840 - 254700
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Description
Agilent inspires and supports discoveries that advance the quality of life. We provide life science diagnostic and applied market laboratories worldwide with instruments services consumables applications and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Information about Agilent is available at .
The Director Service Parts Fulfillment is part of Agilent Technologies Global Logistics Leadership Team reporting to the VP of Global Logistics.
This is a significant leadership opportunity for a dynamic highly motivated leader with demonstrated experience who can lead inspire and drive digital transformation with a diverse team globally with a world-class sustainable operation moving product around the world and fulfilling customer needs. This individual will be expected to lead critical on-going logistics initiatives supporting Agilents digitalization and growth strategy.
Lead the Global Service Parts Fulfillment team to meet the high standards of customers expectation operational metrics and financial goals
Owner for the strategy and execution for logistics operations locally around the world moving product from warehouse to customers
Formulate and Implement service parts distribution strategies to support business growth while improving supply chain service resilience and reliability
Implement strategy in alignment with shifts in divisional sourcing and customer mix
Develop and implement best practices to drive efficiency reduce cost and improve service
Strong ability to adeptly manage complexity in a rapidly changing operating environment with agility
Work cross-functionally to monitor and adjust capacity as needed
Manage logistics service providers (LSP) and ensure ongoing carrier and warehouse compliance to committed KPIs operating standards and service level agreements
Collaborate with EMEA-I Americas and AsiaPac Logistics operations to implement seamless best in class supply chain processes including cross-border logistics and warehouse operations
Support and implement digital transformation across the supply chain logistics organization by identifying assessing and implementing innovative best-in-class technologies
Collaborate with regional business partners to implement appropriate strategies to achieve delivery quality and cost KPIs including Turn-Around-Time (TAT) performance Defect on Arrival goals (DEFOA)Inventory accuracy logistics cost as % over revenue improvement
This role may offer the option to work remotely. However preference will be given to candidates located near one of our company sites (Santa Clara CA; Cedar Creek TX; or Wilmington DE) as proximity may provide additional opportunities for onsite engagement.
Qualifications
Bachelors degree in Business Finance Engineering Supply Chain / Logistics or Life Sciences discipline. Advanced degree highly desirable
7 years in senior Operations leadership of increasing responsibility with experience in supply chain logistics distribution and warehousing in a multi-national company
5 years experience formally or informally leading people projects and/or programs
Strong analytically with an acute business acumen
Strong knowledge of supply chain technology
Experience in digital technologies such as automated manufacturing robotics artificial intelligence / machine learning etc. is preferred
Experience driving significant process improvement efforts utilizing Lean and Six Sigma concepts and methodologies
Familiar with service parts distribution and familiar with the markets Agilent serves Agilent products and customers business needs is desirable
Experience with managing Supply Chain in a regulated Medical Device environment is an advantage
Demonstrated experience in successfully leading and managing multicultural diverse team
Exceptional analytical and problem-solving skills with the ability to use data to drive business decisions
Ability to travel domestically and internationally
Personal Characteristics:
Exhibits change agent behaviors that bring global intensity to drive and institutionalize the future of supply chain within Agilent Global Operations
Passionate inspirational visionary thinker with a desire to excel and inspire others at all levels
Superb communication and interpersonal skills
Excellent influencing and facilitation skills
Thrives in a cross functional collaboration environment
Persistent in the face of resistance
Demonstrated solid business acumen
Pragmatic and customer focused
Ability to identify and focus on key priorities
Self-starter self-reliant courage of conviction
Additional Details
This job has a full time weekly schedule. Applications for this job will be accepted until at least February 10 2026 or until the job is no longer posted.The full-time equivalent pay range for this position is $135840.00 - $254700.00/yr plus eligibility for bonus stock and benefits. Our pay ranges are determined by role level and location. Within the range individual pay is determined by work location and additional factors including job-related skills experience and relevant education or training. During the hiring process a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: Technologies Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals regardless of personal characteristics are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex pregnancy race religion or religious creed color gender gender identity gender expression national origin ancestry physical or mental disability medical condition genetic information marital status registered domestic partner status age sexual orientation military or veteran status protected veteran status or any other basis protected by federal state local law ordinance or regulation and will not be discriminated against on these bases. Agilent Technologies Inc. is committed to creating and maintaining an inclusive in the workplace where everyone is welcome and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility please email or contact 1-. For more information about equal employment opportunity protections please visit Required: 25% of the TimeShift:
DayDuration:
No End DateJob Function:
Manufacturing
Key Skills
- Business Development
- Sales Experience
- Marketing
- Inventory Control
- Customer Service
- Computer Skills
- Dealership Experience
- GM Vehicles
- Management Experience
- Service Writing
- Sales Management
- Automotive Service
