Summary:
Alert:24 is WTWs in-house security risk advisory and 24-hour crisis support client service. Alert:24 provide clients with intelligence consultancy and training to support their physical security risk management planning. The team also provide a 24/7 incident triage and crisis support service to clients. (Please note this is not an IT position).
The Role:
The successful candidate will be joining the Alert:24 Crisis Support team as a Security Risk Analyst based in Reading UK. The primary responsibilities for the role are:
The successful candidate will be working as part of a small specialist global team who provide a 24/7 client service via three teams based in Reading (UK) Sydney (Aus) and Houston (US).
As part of this role you will be required to communicate directly with clients security and assistance providers as well as internal stakeholders helping clients during crises and emergencies. You will be involved in the day-to-day monitoring of global security developments using social media open source reporting and purpose-made risk platforms to identify threats to our clients based on their risk profiles and exposures alerting them as order to support clients you will work closely with colleagues and internal teams to conduct research and write custom reports as well as provide mitigating security advice. You will be supported by an experienced management team in the execution of your responsibilities.
This role involves a hybrid-remote work-style - split between working remotely and from the office - and involves working on a shift pattern that does necessitate working some weekends and bank holidays. However additional holiday allowance is granted in order to offset working holidays contributing towards a generous benefits package. Occasional overtime is also available at an additional rate.
You must be able to demonstrate that you are comfortable with IT and telephone and communications systems. A background in security risk management and/or intelligence is preferred although any relevant experience or knowledge is desirable while experience in crisis management including relating to medical natural and cyber risks is advantageous.
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What youll bring
The Application Process:
What We Offer
Enjoy a benefits package designed to help you thrive both professionally and personally. Youll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare life insurance group income protection and regular health assessments all giving you peace of mind. Secure your future with our defined contribution pension scheme featuring matched contributions up to 10% from the company.
We support your growth and balance with hybrid working options access to an employee assistance programme and a fully paid volunteer day to make a difference in your community. On top of these you can opt into a variety of additional perks including an electric vehicle car scheme share scheme cycle-to-work programme dental and optical cover critical illness protection and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Equal Opportunity Employer
Were committed to equal employment opportunity and provide application interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers from the application process through to joining WTW please email
Required Experience:
IC