Sales & Customer Service Representative TPA
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
OneTouch Directis not your typical Call Center. Founded in 1998 we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.
We are looking for a results-driven Sales & Customer Service Representative to join our team in Tampa Florida supporting this role you will engage with customers address their inquiries and promote our products and services. Your success will hinge on your ability to create positive customer experiences and drive sales.
Key Responsibilities:
- Handle calls from customers professionally and efficiently.
- Resolve customer issues and inquiries ensuring complete satisfaction.
- Identify upselling and cross-selling opportunities during customer interactions.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance service delivery and customer engagement.
Requirements
- 1 years of experience in sales and customer service preferred.
- Strong communication skillsboth verbal and written.
- Ability to work well in a team-oriented fast-paced environment.
- Proficiency in Microsoft Office.
- Excellent problem-solving skills and a customer-focused mindset.
- A positive attitude and a drive to achieve sales targets.
Benefits
- Full time. 40 hours per week schedule with overtime opportunities!
- Great pay. Hourly base salary benefits!
- Training. Paid training & development
- Benefits. Health Care Plan (Medical Dental & Vision)
- Culture. Diverse welcoming culture with Employee Resource Groups and positive upbeat work environment
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
At OneTouch Direct (OTD) , we do things differently. We provide a high-energy, culture-focused environment where we consistently recognize top-performing employees for their hard work. We have been partnering with our Fortune 500 Clients since 1998, and we continue to expand our busin ... View more
