(mwd)

Shopware is a leading open commerce platform designed to empower merchants to build flexible scalable and future-ready digital commerce experiences. We work closely with merchants agencies and technology partners to deliver sophisticated ecommerce solutions for ambitious brands.

We are seeking a Partner Manager to build manage and grow relationships with ecommerce agencies systems integrators and technology partners. This is a professional-level role focused on partner enablement pipeline development and long-term relationship management.

The Partner Manager acts as the primary point of contact for assigned partners helping them successfully position sell and deliver ecommerce solutions while aligning partner goals with company strategy.

• Partner Relationship Management

  • Own relationships with a portfolio of agency and technology partners across North America

  • Serve as the primary point of contact for partner communication escalation and support

  • Build long-term trust-based relationships with partner leadership and delivery teams

• Partner Enablement & Activation

  • Onboard new partners and guide them through training certification and go-to-market readiness

  • Enable partners on platform positioning differentiation and target use cases

  • Support partners in building internal expertise and delivery capabilities

• Pipeline & Revenue Influence

  • Collaborate with Sales and Solutions teams to support partner-sourced and partner-influenced deals

  • Assist partners with deal strategy account planning and opportunity qualification

  • Track pipeline revenue impact and partner performance metrics

• Program & Ecosystem Development

  • Support partner programs tiers and incentives

  • Identify opportunities to improve partner engagement productivity and satisfaction

  • Provide structured feedback from partners to internal Product Sales and Marketing teams

• Marketing & Community Engagement

  • Support co-marketing initiatives events webinars and joint customer success stories

  • Encourage partner participation in events certifications and community initiatives

• Key Performance Indicators: Partner-sourced and partner-influenced pipeline and revenue Partner engagement and activation levels Partner satisfaction and retention Completion of enablement and certification goalsand Growth in active productive partners.

This is what youll bring to the table:

• 36 years of experience in partner management alliances channel sales or related roles

• Experience working with ecommerce agencies integrators or SaaS partner ecosystems

• Strong relationship-building and communication skills

• Ability to manage multiple partners and priorities simultaneously

• Comfort working cross-functionally with Sales Solutions and Marketing

• Nice to Have: Experience in ecommerce or adjacent SaaS platforms Familiarity with partner programs certifications and enablement frameworksand Experience supporting mid-market or enterprise customers.

This is what we offer you:

• Competitive compensation based on experience

• Fully remote role (EST/CST preferred) within North America

• Comprehensive benefits including medical dental vision and 401(k) with employer match

• 25 Days PTO paid holidays

• Opportunity to help shape and scale a growing partner ecosystem

... and much more!

You can get a detailed insight on our career page.

Department: Partnerships
Reports to: Chief of Staff
Location: United States (Fully Remote) - EST/CST preferred
Compensation: $00 OTE (70% Base 30% Variable)

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