Senior Technical Writer
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps Flexera provides award-winning data-oriented SaaS solutions for technology value optimization (TVO) enabling IT finance procurement and cloud teams to gain deep insights into cost optimization compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer supplier and industry data powered by our Technology Intelligence Platform that enables organizations to visualize their Enterprise Technology Blueprint in hybrid environmentsfrom on-premises to SaaS to containers to cloud.
Were transforming the software industry. Were Flexera. Withmore than 50000 customersacross the world were achievingthat goal.Butwe knowwe cant do any of that without our team.Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans Come and see whywere consistently recognized by Gartner Forrester and IDCas a category leader in the marketplace.Learn more at
Flexera is seeking a strong Senior Technical Communicator to help document several of its cloud products.
As part of our Technical Communication team you will create and edit technical documentation. You will work directly with product development teams drive the scope and direction of documentation deliverables ensure technical accuracy and maintain documentation standards. You will also work with product teams and technical translators to ensure consistency completeness and accuracy in end-user technical documentation.
Duties & Responsibilities
- Document new product features and maintain existing documentation.
- Manage create and edit technical documentation including online help release notes and reference guides.
- Respond to customer feedback and questions.
- Communicate with engineering technical support product management and marketing teams on a regular basis.
- Collaborate with other communicators on the Technical Communication team.
- Comply with our different style guides to maintain documentation standards.
- Cover the writing of two or more Flexera products.
Qualifications
- Experience working with docs-as-code and GitHub.
- Excellent written and oral communication skills with a focus on accuracy quality and clarity.
- Demonstrable prior experience writing software documentation.
- Solid investigative skills to solicit and gather information to then be able to communicate it with a wider audience.
- A passion for technology strong attention to detail and organizational and project management skills.
- Ability to work in a fast-paced deadline-driven environment.
- Experience working in end-to-end software development cycles.
- An attitude that is team-oriented and customer-focused.
- Passion for contributing to the overall direction of the next generation of Flexeras software products.
- Knowledge of latest technical writing trends and practices.
- Knowledge of online help systems and web-based help systems.
- Experience with HTML and XML.
Benefits
- Enthusiastic colleagues working in the tech industry around the globe.
- A fast-paced and collaborative environment.
- Encouragement and support for career development training and innovation.
- Flexible working hours.
Flexera is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by local/national laws policies and/or regulations.
Flexera understands the value that results from employing a diverse equitable and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI(Diversity Equity and Inclusion)council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.
We encourage candidates requiring accommodations to please let us know by emailing.
Required Experience:
Senior IC
Key Skills
- Proofreading
- Adobe Acrobat
- Content Management Systems
- Technical Writing
- Visio
- Microsoft Powerpoint
- Sharepoint
- XML
- Confluence
- Wiki Systems
- Word Processing
- Writing Skills
About Company
Flexera specializes in IT management software, optimization & solutions. Let Flexera help control & manage your software & IT costs so your business can grow.
