Field Clinical Specialist, THV Belgium

BU Transcatheter Heart Valve (THV)

Aortic stenosis impacts millions of people globally yet it often remains under-diagnosed and under-treated. Edwards groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our Transcatheter Heart Valve (THV) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. Its our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

Manages the relationship with a defined list of large Edwards customers looking to grow Edwards share of wallet. Identifies develops and closes new sales opportunities within portfolio of own business unit.

Purpose of the role:

Develops clinical education materials in connection with clinical investigations. Provides expertise and clinical insights on the device procedure and protocol throughout the life cycle of the clinical investigation.

How youll make an impact:
Responsible for certification of the centers physicians and other related staff as well as EW personnel and as outlined within EW SOPs
Interact with KOL and proctors
Provide education on all aspects of the device device handling implantation and troubleshooting techniques related to equipment tools and products required for device implants.
Develop and continuously improve training curriculum training materials and training tools based on clinical trial experience EW guidelines and SOP.
Business Intelligence
Educate and train physicians hospital personnel and hospital staff on technical matters related to products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs.
Throughout commercial procedures provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of patient outcome.
Plan and implement growth strategies within focused accounts in partnership with the Sales and Sales Management
Responsible for upselling in key strategic accounts working in conjunction with Business Managers
Validate software and hardware updates in the field as applicable
Learns the product(s) physiology anatomy applications of the market and Edwards Lifesciences
Regularly reviews clinical support activities changes in the market and assigned accounts as well as competitive activity with the NSM and the appropriate Sales Specialist.
Other incidental duties

What youll need:
3 years years experience of previous related medical device and/or clinical experience Required
Bachelors Degree in related field Training experience in clinical / technical environment Preferred

Professional proficiency in both Dutch and French

What else we look for:
Proven expertise in MS Office Suite and ability to operate general office machinery
Good written and verbal communication skills presentation and interpersonal relationship skills including negotiating and relationship management skills
Good problem-solving and critical thinking skills
Moderate knowledge and understanding of cardiovascular science
Moderate understanding of cardiovascular anatomy pathology and physiology
Moderate understanding of medical device regulatory requirements and documents device accountability and adverse events reporting
Ability to manage confidential information with discretion
Strict attention to detail
Ability to interact professionally with all organizational levels
Ability to manage competing priorities in a fast paced environment
Must be able to work in a team environment including inter-departmental teams and representing the organization on specific projects
Ability to build productive internal/external working relationships
Adhere to all company rules and requirements (e.g. pandemic protocols Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

What is it like to work at Edwards Lifesciences in Belgium

As a global leader in patient-focused medical innovations we offer rewarding opportunities and exciting challenges in a truly international dynamic and friendly work environment.

We are committed to fostering a diverse and inclusive work environment where all employees can grow personally and professionally. To achieve this we offer on-the-job development training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women Edwards Foundation charity team sustainability activities and others).

Edwards Lifesciences in Belgium also offers the following benefits:

• Competitive Compensation and Benefits package

• Flexible working hours remote working

• Pension plan

• Death and Disability Insurance

• Health Insurance

• Meal Benefits

• Transportation Programs

• Service Awards

• Enhanced Annual Leave

• Employee Stock Purchase Program

• Employee Assistance Program

Comprehensive Well-being Program including onsite fitness room fresh fruit in the office access to Headspace membership educational events charity activities and much more. Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location.