Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud (Cloud Computing). With AWS you can requisition compute power storage and many other services gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform.
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The Sales Marketing and Global Services Organizations AWS Investments team is looking for a passionate innovative results-oriented Senior Technical Product Manager to define and drive the strategy and direction for services making it simpler for our field team to manage maintain and operate at scale. We will provide products and solutions that help give our talented selling and marketing teams superpowers that let them focus on the customer and helping them drive their business. Were handling massive scale providing strategic data that drives the AWS business internally and supporting one of the largest field sales organizations in the world.
About the Team
The AWS Investments team operates at the intersection of technology finance and global sales strategy managing over $9B in programmatic contractual and operational investments that drive AWS customer acquisition and growth worldwide. We build and operate mission-critical financial systems that enable hundreds of investment programs across AWS globally ensuring compliance operational excellence and strategic impact. We simplify and accelerate program creation and management allowing large enterprises to go-to-market faster.
The Opportunity
We are seeking an exceptional Senior Product Manager - Technical to own the product lifecycle for three interconnected investment management platforms that are fundamental to AWSs go-to-market strategy. This role requires a unique combination of deep technical expertise financial systems knowledge and the ability to navigate complex organizational dynamics across AWS Sales Marketing and Global Services.
What Youll Own
You will be the single-threaded owner responsible for managing the complete product lifecycle of three critical products:
Cash App - Supporting over $3B in programmatic and contractual investment through hundreds of programs across AWS globally enabling deal support promotional funding and strategic customer investments.
Credits App - Managing over $6B in programmatic contractual and operational investment through hundreds of programs worldwide facilitating AWS service credits for customer acquisition retention and expansion.
Global Risk and Compliance Function - Ensuring all investment activities meet financial legal and regulatory requirements across multiple jurisdictions while maintaining operational efficiency and audit readiness.
What Youll Do
Product Strategy & Execution
Define and own the product roadmap and feature priorities for three interconnected products contributing to OP1/OP2 narratives and engineering organization roadmaps
Manage the complete product lifecycle from concept through delivery working independently with limited guidance
Define problems were solving desired customer experience vision tenets and product strategy for complex financial systems
Make smart trade-offs between time effort and features while ensuring products meet compliance and operational requirements
Drive product discussions with executives (technical and non-technical) creating product materials and training content
Technical Leadership
Understand the end-to-end architecture of Amazon Financial Systems Payment networks Commerce Platform and their integration points
Define APIs algorithms and identify where architectural changes are needed to create the right customer and business experience
Recognize when technical design limits performance scale extensibility and our ability to innovate for customers
Articulate when new services are needed (and when they are not) working with engineering teams across organizational boundaries
Assess emerging technologies and their application to investment management use cases
Cross-Organizational Collaboration
Work with business stakeholders across Sales Marketing Global Services Finance Legal and Compliance teams
Navigate complex integrations with Go-To-Market tools Salesforce AWS Marketplace and core sales processes
Distill clear requirements from diverse sets of customers partners vendors and regional business entities
Build consensus across technical and business strategies aligning stakeholders on approach and prioritization
Partner with TPMs engineering teams and business leaders to ensure cohesive end-to-end solutions
Business Impact & Metrics
Develop product plans with clear measurable success criteria
Define mechanisms and metrics (KPIs funnels conversion awareness) to track product adoption and performance
Impact product brand customer experience technical design trade-offs and organizational business goals
Establish and simplify processes to ensure products meet customer needs through effective roadmap prioritization
Create audit mechanisms for metrics reporting and evaluation standards
Risk Management & Compliance
Proactively mitigate risks and reduce exposure to classic failure modes in financial systems
Ensure products meet financial legal and regulatory requirements across multiple jurisdictions
Define showstoppers related to product quality ensuring issues are resolved in the right order
Manage post-launch support triage and issue management for mission-critical financial systems
Basic Qualifications
5 years of engineering product management or relevant experience
Demonstrated experience managing technology products or major features with considerable business impact
Strong technical understanding sufficient to work credibly with engineering teams on complex systems
Experience with financial systems payment networks or commerce platforms
Proven ability to handle complex product development scenarios with visible risks roadblocks and constraints
Track record of successfully driving engineering teams to deliver on product vision
Experience working with cross-functional teams including engineering finance legal and compliance
Preferred Qualifications
Deep institutional knowledge of Amazon Financial Systems Payment networks and Commerce Platform
Experience with Go-To-Market tools Salesforce and AWS Marketplace integrations
Understanding of AWS sales processes and how they interoperate with data systems and tools
Experience managing products supporting $1B in transaction volume
Proven ability to influence technical priorities and business strategy through data-driven contributions
Experience with global compliance requirements and risk management frameworks
Masters degree in Computer Science Engineering Business or related field
Experience contributing to OP1/OP2 planning processes 1029
Track record of building consensus across multiple organizational boundaries
Experience with agile software engineering practices and best practices for full software development lifecycle
Technical Expectations for Senior PMT
Understands the reasons behind product/feature architecture decisions and can articulate why systems are built certain ways
Capable of holding engineering teams to high standards for product solutions (similar to a technical manager)
Recognizes when technical design limits a products performance ability to scale and future innovation capability
Able to discern which solutions require additional technical guidance from senior engineers or subject matter experts
Understands the impact of technical backlog on product future and development team execution
Knows how to prioritize operational excellence work alongside feature delivery on roadmaps
Can assess emerging technologies and apply them to product/feature use cases
Key Competencies
Scope and Influence
Manages multiple products with major features
Influences strategic direction (business and technology) and engineering organization priorities
Impacts team engineering roadmaps (internal/external) segment adoption and organizational business goals
Communication
Drives product discussions including vision goals tenets narratives MBR/QBR and status updates with executives
Contributes to OP1 planning processes
Creates product materials and sales/training content
Produces clear concise documents including PR/FAQs and technical specifications
Execution
Works to deliver the right product through tactical and strategic approaches
Defines features business and technology strategy
Aligns stakeholders across complex organizational structures
Makes smart trade-offs and may own launch/issue response
Mentors others and performs PMT assessments
Why This Role Matters
The AWS Investments team enables AWSs growth by providing the financial tools and systems that support customer acquisition retention and expansion strategies. Your work will directly impact how AWS invests billions of dollars to drive customer success requiring you to balance technical excellence financial rigor compliance requirements and operational efficiency at global scale.
Amazon Leadership Principles
Success in this role requires strong demonstration of Amazons Leadership Principles particularly:
Customer Obsession - Understanding both internal and external customer needs
Ownership - Taking end-to-end responsibility for three critical products
Invent and Simplify - Finding elegant solutions to complex financial and technical challenges
Dive Deep - Understanding systems at architectural and implementation levels
Deliver Results - Driving outcomes in a high-stakes high-visibility environment
Think Big - Defining long-term vision for investment management at AWS scale
Earn Trust - Building credibility across technical business and compliance stakeholders
- Bachelors degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
- Experience in using analytical tools such as Tableau Qlikview QuickSight
- Experience in building and driving adoption of new tools
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
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for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Mountain View - 173900.00 - 235200.00 USD annually
USA MA Boston - 151200.00 - 204600.00 USD annually
USA VA Arlington - 151200.00 - 204600.00 USD annually
USA WA Seattle - 151200.00 - 204600.00 USD annually