Student AV Event Services Technician I

Job Title: Student AV and Event Services Technician I
Status:Non-exempt Hourly
Supervisor: AV Event Supervisor
Department: Event Services
Location: Student Union Building
Work Schedule: Varies; Holiday Night & Weekend Shifts May Be Required as Schedule

Job Summary
Under general supervision the AV Technician will be the first point of contact with clients and guests and performs services such as the setup operation and strike of event spaces audio lighting video staging electrical and/or other technical equipment and provides for high quality efficient and effective production of events in Student Union and throughout campus.

Duties and Responsibilities:

• Assist with events throughout campus and the Student Union building including but not limited to set up strike and operation of audio lighting video staging electrical and/or other technical equipment.
• Responsible for learning and following industry safety standards and Student Union Inc. policies and procedures
• Responsible for maintaining professional attitude and conduct at all times due to primary contact with event clients and guests.
• Responsible for making event decisions that directly affect the operation and public image of the Student Union.
• Responsible for assisting clients guests and/or other SU staff in the operation of audio visual systems.
• Duties consist of assisting in the maintenance troubleshooting and repair of technical systems and technical equipment.
• Duties consist of the enforcement of SU building policies and procedures.
• Duties consist of assisting with building emergencies and/or building evacuations and life safety issues during events.
• Assist in the preparation of detailed event reports and other paper work as needed

Job Requirements:

• The AV technician must have the ability to rapidly acquire and develop skills and an ability to follow direction
• Must be a Matriculated student at SJSU
• Employee frequently uses hand to manipulate objects tools and controls
• Ability to maintain professional and courteous attitude and conduct at all times
• Ability to safely lift and push a minimum of 50 pounds
• Employee may be required to work long and irregular hours including nights and weekends
• Must have excellent communication and customer service skills
• Employee frequently works in loud and noisy environments
• Employee might be exposed to potentially hazardous conditions or environments
• AV technician must have the ability to work with minimal supervision through the completion of an assigned event or project

Qualifications and Specifications:

• Ability to listen and follow detailed instructions.
• Ability to work with and professionally interact with various groups of people including staff clients students and patrons in a highly diverse environments.
• Basic understanding of event related technical systems and equipment sound lighting staging or video preferred.
• Willingness to learn and quickly acquire necessary skills
• Basic computer skills
• Prior event and customer service experience preferred
• Ability to work with minimal supervision through completion of an assigned event or project
• Following certifications are required within the first 90 days of working CPR/First Aid/Blood Borne pathogen/forklift certification training

Guidelines
This position is non-exempt from the provisions of Section 1 of the California Industrial Welfare Commission Orders.

Grade I
Hourly Wage: $19.50 to $22.25 per hour

Student Union at San Jose State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age ancestry citizenship status color creed disability ethnicity gender genetic information marital status medical condition national origin race religion or lack thereof sex sexual orientation transgender hairstyle/texture or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students faculty and staff programs and activities. Title IX of the Education Amendments of 1972 and certain other federal and state laws prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus.)
Benefits
This position is employed through the Student Union at San Jose State University which offers employees to receive 40 hours of sick pay during the calendar year.

Equal Opportunity/Affirmative Action
The Student Union of San Josï½ State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age ancestry citizenship status color creed disability ethnicity gender genetic information pregnancy marital status medical condition national origin race religion or lack thereof sex sexual orientation transgender or protected veteran status consistent with applicable federal and state laws. The Student Union and SJSU have a firm and unambiguous commitment to the active elimination of discrimination and the affirmative recruitment of a diverse multi-racial community of students faculty and staff.

Background Check and Fingerprinting
Student Union employees are required to undergo and complete a successful background check that includes verification of employment and education as well as a check of criminal records for employment. Candidates for positions where the employee will come in regular contact with minors and cash management will be required to be fingerprinted. This policy includes emergency hires and may also be applicable to volunteers depending on the work some cases the background check will include a credit check and/or a Department of Motor Vehicles check as well as a check of licenses and certificates when applicable. All background checks are conducted through the Student Union third-party vendor Accurate Background.

California State University (CSU) Learning and Development

Within the first month all employees are required to complete the following compliance online training session through CSU Learn the Universitys employee training platform. Employees will be enrolled in the training soon after their appointment is processed and will be notified via email from

1. CSU ï½ Injury and Illness Prevention Program
2. CSU ï½ Preventing Discrimination and Harassment for Non-Supervisors
3. CSU ï½ Sexual Misconduct Prevention Program (Title IX) ï½ required within the first 6 months of hire
4. Data Security and FERPA

California Child Abuse and Neglect Reporting Act
All Student Union at San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.