Picture Archiving and Communication Systems (PACS) Technologist

Total Rewards of a Allied Health Professional

The Amarillo VA Health Care System is a member of the VA Heart of Texas Healthcare Network (VISN 17). The Service (department) provides diagnostic-imaging services primarily to Veterans and operates within the guidelines established by VISN 17.
The PACS Technologist works under the Chief of Radiology Service or his/her designee and coordinates closely with OI&T and Biomedical/Engineering Service. The incumbent is accountable to a second level the VISN PACS Coordinator. The PACS Technologist has program responsibility for the facility wide distribution of images utilizing the (PACS) operations Integrated Voice Recognition Dictation System and approved ancillary systems as concert with the Facility Information Security Officer the PACS Technologist is responsible for maintaining security of the local PACS Network users passwords and the protection and properly authorized distribution of patient information.
The PACS Technologist:

• leads a team of multidisciplinary members in accomplishing strategic planning and integration of PACS and network elements.
• researches and analyzes problems issues or program requirements supporting the functions of a digital imaging system.
• determines pertinent issues and collects relevant information from a variety of sources.
• reviews information and apply standard analytical techniques.
• develops recommendations and proposals.
• performs complex system administrator functions such as oversight of RIS (Hospital Information System/Radiology Information System) links AE titles individual and user group creation and access management etc.
• maintains knowledge of VA and other national guidelines pertaining to PACS network VistA imaging and database security. specific positioning technique and imaging procedures so he/she will be able to perform and reconcile image information correctly and efficiently during technical post processing and evaluation.
• performs Vista Radiology and support activities and general ADPAC duties within Radiology Service and coordinates support throughout the AVAHCS.
• develops methods and programs to evaluate monitor and maintain digital imaging and voice recognition systems.
• ensures that all responsibilities are fulfilled in an efficient timely and satisfactory manner.
• is a key member of the local PACS team dedicated to the planning developing installation and operation of the PACS and Voice Recognition Imaging Network.
• serves as a liaison for OI&T Imaging Biomedical employees and clinical users to ensure the PACS system is configured to optimize Imaging modalities and clinical operations as well as distribution capabilities.
• provides first line support for image transmission or display errors related to modalities Vista interface display workstations and printers.

• effects repairs when possible instructs users in proper operation or work around and initiates and coordinates repair requests with appropriate services or vendors when necessary.

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the Required Documents section of this announcement.

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Qualifications

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency: Must be proficient in written and spoken English.

• Knowledge of contingency plans during equipment downtimes.
• Ability to act as liaison for Radiology with biomedical engineering and OI&T.
• Ability to develop methods and programs to evaluate monitor and maintain digital imaging and voice recognition systems.
• Ability to lead a team of multidisciplinary members in accomplishing strategic planning and integration of PACS and network elements.
• Ability to perform complex system administrator functions such as: oversight of RIS (Hospital Information System/Radiology Information System) links AE titles individual and user group creation and access management etc.
• Knowledge of VA and other national guidelines pertaining to PACS network VistA imaging and database security.
• Knowledge of specific positioning technique and imaging procedures so he/she will be able to perform and reconcile image information correctly and efficiently during technical post processing and evaluation.

1. Ability to provide support and troubleshoot system application and hardware issues and instruct users in the proper operation of digital image processing storage and display systems.
2. Ability to perform VistA radiology VistA imaging and PACS support activities and general ADPAC duties including user access control.
3. Ability to initiate repair requests with appropriate services or vendors.
4. Knowledge of PACS system infrastructure and functionality.
5. Ability to provide training to all user levels in the efficient use of imaging hardware and software of the integrated PACS system.
6. Knowledge of specific positioning technique and imaging procedures so he/she will be able to perform and reconcile image information correctly and efficiently during technical post processing and evaluation.

• 2 to 4 years minimum experience managing and maintaining Picture Archiving and Communication Systems (PACS) in a healthcare setting. This includes ensuring PACS servers are online troubleshooting image routing issues and managing user accounts.
• Ability to provide technical assistance to radiologists and other healthcare professionals regarding PACS functionalities.
• Demonstrated ability and initiative for continued learning through internships or working in IT support roles. Also demonstrated ability with collaboration with IT teams to ensure data security and compliance with healthcare regulations.
• Experience where demonstrated knowledge combines IT expertise with deep understanding of healthcare workflows.
• Ability to work collaboratively with biomedical maintenance on software and hardware issues involving PACS equipment.
• Prior experience working networking with other resources within healthcare systems such as other PACS technologists PACS Administrator and IT personnel.
• Pursuit of Certified Imaging Informatics Professional (CIIP) or possessing this credential is preferable. Demonstrated initiative to troubleshoot issues onsite and offsite.