Associate People Operations Partner
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint were looking for passionate people to join our mission. If youre ready to help the worlds best companies optimize their digital applications we invite you to explore a career with us!
Your opportunity
- New Relic is looking for a People Operations Partner APJ to join the PeopleOps team.
- This role will have the opportunity to be a part of a transformational project of setting up the Global Shared Services in the region and make an impact through your work by responding to inquiries on a variety of People topics and working on various People-related processes and projects.
- You will gain exposure to all facets of HR helping you to grow your career in your position.
- This is a great opportunity to optimize existing processes and implement new technologies to acquire efficiencies supporting a global organization. This role will be working in a hybrid model from Bengaluru.
- We are looking for someone with high energy passion and a collaborative background of successfully leading people projects that make a positive work environment to transform our business!
- This role will be working from the Bangalore office 3 days per week
- What youll do
- Responsible for resolving employee inquiries opening and resolving most tickets within 24hrs.
- Serve as the first point of contact for employees managers and other stakeholders on People policies and/or processes using PeopleOps procedures policies knowledge management system and other reference materials.
- Provides accurate documentation and clear communication in responding to a wide variety of HR practices and processes such as benefits hiring processes and employment verification on a timely and accurate basis.
- Provide tier 1 support for HR applications benefits compensation staffing and learning in the region
- Enter and audit employee hires and data changes in Workday
- Be able to generate and analyse reports from various HR systems
- Maintain employee files if needed
This role requires
- 1-3 years of People Operations experience supporting an international Organization.
- Experience working in a shared-service environment
- Experience with ticketing systems is highly desired
- Proven organisational skills with attention to detail and strong prioritisation skills
- Self-motivated to complete various tasks in a timely manner
- Must have outstanding customer service skills
- Must handle sensitive and confidential information with discretion
Bonus points if you have
- SHRM PHR or other HR certifications.
- Strong proficiency using G-Suite (including Google Slides Google Sheets advanced excel Word etc.).
- Experience with ERP and CRM systems (ADP Workday Asana Zendesk Jira Service Management and ServiceNow).
Fostering a diverse welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best most authentic selves to work every day. We celebrate our talented Relics different backgrounds and abilities and recognize the different paths they took to reach us including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. Were looking for people who feel connected to our mission and values not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process please reach out to .
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success including fully office-based fully remote or hybrid.
Our hiring process
In compliance with applicable law all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including but not limited to theSan Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant we will provide more information later in the application process.
Candidates are evaluated based on qualifications regardless of race religion ethnicity national origin sex sexual orientation gender expression or identity age disability neurodiversity veteran or marital status political viewpoint or other legally protected characteristics.
Review our Applicant Privacy Notice at Experience:
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Key Skills
- Business
- Business Process
- Financial Services
- Cloud
- Account Management
- CRM
- Sector
- Client Relationships
- Law
- Project Management
- Research skills
- Political Science
- Portfolio
- Speaking skills
- Analytics
About Company
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