Engineer, Ride & Show Accessibility

At Universal Creative we design develop and deliver the most compelling entertainment experiences imaginable to drive growth for Universal Destinations & Experiences worldwide. Our innovative attractions immersive theme parks and world-class resorts fuse art and technology to create new standards in the themed entertainment industry.

Our Team Members are the driving force behind Universal Creative. With their diverse skills and forward-thinking ideas our team pushes us beyond the boundaries of whats possible to achieve the extraordinary. Together were creating a Universe of fun always ensuring the next thing we do is better than the last thing we did.

JOB SUMMARY:

This role provides Universal Destinations and Experiences (UDX) leadership and subject matter expertise in accessibility across themed entertainment attractions shows and the built environment. The position integrates technical accessibility engineering for Ride/Show systems with strategic oversight of resort-wide ADA compliance guest accommodations policies and operational programs. The role ensures compliance with ADA DOJ and other applicable federal state and internal standards while advancing bestinclass accessibility solutions through design technology and operations.

MAJOR RESPONSIBILITIES:

Accessibility Engineering & Technical Leadership (Ride/Show Systems)

• Provide technical guidance to project teams on the design development and delivery of accessible Ride/Show systems including audio special effects projection lighting scenic props show action equipment animated figures ride systems mechanical systems and supporting systems. Review vendor and internal design deliverables including drawings calculations component selections specifications and analyses to ensure accessibility requirements are met.
• Perform technical analyses to evaluate levels of accessibility and develop effective solutions to improve guest access and usability. Develop generate edit and maintain Ride/Show engineering specifications and contribute to park and attraction accessibility guidelines. Make direct engineering contributions including research scope definition specification development design support field assistance and validation for accessibility conformance. Support attraction system delivery to ensure accessibility operability supportability and safety throughout design construction testing and commissioning.

Resort Accessibility Compliance & Program Management

• Collaborate with park operations team to develop implement and maintain accessibility standards policies and procedures globally ensuring compliance with ADA DOJ Section 504 applicable codes and internal standards. Serve as the primary subject matter expert for ADA compliance and accommodation policies across UDX properties. Conduct audits compliance assessments and incident reviews related to accessibility; ensure proper reporting and corrective action tracking to closure.
• Develop and maintain accessibility requirements for the built environment transit systems telecommunications electronic and information technology. Research and analyze evolving ADA laws architectural codes ASTM standards and emerging technologies to drive continuous improvement. Collaborate accessibility communications including rider guides maps web content signage and guestfacing materials. Monitor and collaborate with Legal PR Guest Services Operations and governmental agencies to resolve issues. Represent Universal at industry events and forums facilitating presentations and knowledge sharing related to accessibility best practices.

Leadership Collaboration & Operations

• Supervise and develop a multidisciplinary team supporting accessibility engineering services interpreters and compliance auditing. Indirectly supervise vendors and consultants to ensure adherence to technical and accessibility requirements. Manage databases and reporting tools tracking audits findings and compliance metrics. Coordinate closely with Accessibility Services Ride Safety Operations and project stakeholders to align design intent with operational delivery.

Supervisory Responsibility

• Supervises an Exempt team
• Supervises a Non-Exempt team
• Directly supervises a team of exempt and nonexempt team members supporting accessibility engineering services and compliance. Indirectly supervises vendors and consultants for projectspecific and compliancerelated activities.

• Understand and actively participate in Environmental Health & Safety responsibilities by following established UO policy procedures training and team member involvement activities.
• Performs other duties as assigned.

ADDITIONAL INFORMATION:

• Some domestic and international travel may be required (generally less than 30%).
• Role requires ability to work in varied physical environments including attractions construction sites and operational venues.

CERTIFICATIONS LICENSES REGISTRATIONS:

• ADA Coordinator certification preferred.
• Working knowledge of ASTM F24 standards preferred.

EDUCATION:

• Bachelors degree in engineering architecture rehabilitation special education or a related technical or professional field required.
• Advanced degree preferred.

EXPERIENCE:

• 5 years of progressive experience in accessibility engineering ride/show systems operations or disability services.
• Demonstrated supervisory and team leadership experience.
• Experience with vendor management and crossfunctional collaboration.
• Theme park entertainment or complex public venue experience strongly preferred.

Your talent skills and experience will be rewarded with a competitive compensation package.