System Development Manager, Amazon

Do you want to ensure a delightful shopping experience for millions of customers everyday The Intelligent Hosting (ICON) team is expanding in Dublin and looking for a System Development Manager that is passionate about being a DevOps leader for Amazons ecommerce platform technologies that host Amazons Global websites. The ICON team hosts Amazon websites and backend platform services that power the customer experience. We abstract and centralize infrastructure management from service teams bring agility to business processes and operate 100s of Tier-1 services on behalf of our internal customers. ICON is an early adopter of Amazons product offerings and automates the management and operational activities on behalf of developers to strengthen services posture towards security availability and efficiency so that service developers can innovate on behalf of Amazons end customers.

The ICON team is located within the Intelligent Control (ICC) organization who owns connecting our worldwide websites and other consumer experiences such as Kindle Amazon Video and Alexa to the internet as well as ensuring the highest level of availability security and privacy of the web services that power the experience we deliver to our customers worldwide.

The Role
ICON is looking for a System Development Manager to lead a third team of System Development Engineers in Dublin. Our global team has sites in Seattle New York Dublin Bangalore Hyderabad and this role you are a key leader that influences the building automating and operating of Amazons current and next generation Intelligent Cloud Hosting technologies used to manage our highly distributed hosting infrastructure.

Key job responsibilities
Lead and manage a team that drives organizational standards for operational excellence and resiliency.
Establish relationships with internal and external partners and peer stakeholders to understand and meet their needs while operating existing systems at a high level of Operational Excellence.
Lead the team through large scale incident management/escalations to resolve outages and communicate with a global audience and senior leadership.
Develop and maintain a culture of innovation and operational excellence in the teams.
Manage the design and development of next generation platform orchestration and automation.
Hiring developing and retaining a world class engineering team that meets Amazons high bar.
A successful candidate will be an experienced leader with an established background in developing and operating platforms and services developing and hiring top talent technical ability great communication skills and a motivation to achieve results in a dynamic fast paced environment.

- Bachelors degree in Computer Science Engineering Mathematics or a related field
- Experience in systems engineering and operations leadership for an Internet service or leading-edge IT organization
- Experience in managing system or software development teams
- Experience (hands-on) in systems engineering and administrative work in networking storage systems and operating systems
- Experience in agile software development methodology

- Knowledge of professional software engineering & best practices for full software development life cycle including coding standards software architectures code reviews source control management continuous deployments testing and operational excellence
- Knowledge of systems engineering fundamentals (networking storage operating systems)
- Experience with Agile engineering practices (Kanban continuous delivery etc.)
- Experience with AWS platforms services and design patterns

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.