Workforce Administration New Associate
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
The Workforce Administration New Associate will process incoming requests received through emails or any other application. These requests include resolving and/or completing service requests and working collaboratively with the team members other internal teams Third Party vendors or Client. Key Responsibilities- Read understand and analyze client process as per the business rules.
- Execute the process accurately and timely as a hands-on processor.
- Escalate issues and seek advice when faced with complex issues/problems.
- Always demonstrate the highest level of customer service.
- Complete onboarding formalities
- Execute process steps related to people movement and benefits administration
- Ensure and maintain the security and confidentiality of client data.
- Update client applications accurately and quickly in accordance with the appropriate User Guides.
- Understand and adhere to Client processes and working methods
- Understand relevant HR and Safety legislation as appropriate and manage cases and inform clients
- Understand & perform the full range of Workforce Administration processes (Employee Life cycle) which includes onboarding the candidate people movement & benefits administration.
- Must have clear understanding of the existing performance metrics in the process how they are measured and improvise the measurement system to make it more effective and transparent
- Follow LWIs while processing & highlight any anomalies in LWIs/process documentation to the SME/Leads.
- Must be able to propose process improvement ideas which can reduce time improved accuracy or enhance controls
Key Skills
- Active Directory Administration
- Anti Money Laundering
- Lotus Notes
- Aircraft Operations
- ABB
- Agricultural
