Methodology Lead

Methodology Lead

Middletown PA

Must be local or within a one hour drive

Requires a National Criminal Background Check

The resource may be required to provide onsite post go-live support activities at one of the Commission Middletown PA locations. This includes one or more one-to-two week tours of duty onsite on a rotating basis with other team members. The post go-live support period is planned for the six months beginning immediately after the UBOS is live with active customers.

While working virtually and the vendor resource is expected to follow them:

Use cameras during meetings.

Maintain a professional appearance when in meetings and on camera.

Resources must be available to come to the Commission work location within 3 hours in case of an emergency.

The candidate is expected to be on-site as needed for planned implementations or system issues (when required) with advance notice given when possible.

Serve as a key contributor within the UBOS Program Management Office (PMO) supporting a complex Tolling Back Office program.

Define implement govern and streamline software delivery methodologies across complex multi-team technology programs.

Focus on delivery framework design execution rigor tooling enablement and data-driven insights ensuring consistency predictability and transparency across large-scale software initiatives.

Work closely with program leadership project managers product owners engineering teams and other team members to optimize delivery outcomes.

Define implement and continuously improve PMO methodologies supporting complex software delivery across waterfall agile and hybrid environments.

Establish & maintain delivery standards playbooks templates and governance frameworks aligned to PMBOK Agile and enterprise PMO best practices.

Provide hands-on training and guidance to project team members on applying delivery methodologies effectively at scale.

Partner with Scrum Masters to translate PMO methodology into actionable guardrails-coaching on Definition of Done sprint goals and release criteria-so team deliverables are complete traceable and approved through the programs execution playbook.

Design and govern software delivery lifecycle models including intake planning execution release management and operational transition.

Serve as a subject matter expert for Azure DevOps (ADO) establishing best practices for:

Work item hierarchy and traceability

Backlog management and iteration planning

Dependency tracking and cross-team alignment

Dashboard Delivery metrics and reporting

Audit assess and enforce adherence to PMO and software delivery methodologies by conducting regular delivery health checks artifact reviews and governance assessments; identify gaps risks and non-compliance and work with delivery leadership to drive corrective actions and continuous improvement.

Leverage Power BI to design and maintain executive-level dashboards and analytics providing insights into delivery health throughput predictability risks and trends.

Define and standardize delivery metrics (e.g. velocity throughput cycle time predictability milestone performance sprint estimations and resource utilization) and ensure consistent reporting across programs.

Support program planning and forecasting by integrating schedule backlog and delivery performance data.

Facilitate delivery governance forums cadence reviews and executive briefings using data-driven insights.

Identify systemic delivery risks bottlenecks and inefficiencies and recommend process and tooling improvements.

Support change management and adoption of new delivery practices tools and standards across the organization.

Partner with technology and business leadership to ensure delivery methodologies align with enterprise architecture operational readiness and compliance requirements.

Fully document all created work associated with this position including technical and functional designs and diagrams test plans test scripts impact analysis reports lessons learned best practices for others to follow plus any other documentation as required by the Commission. This documentation shall follow the format and / or templates as instructed by the Commission.

Develop and maintain a productive working relationship with technology staff business owners project sponsors vendors and key clients.

Lead and participate in project team activities for system work efforts related to enterprise systems.

Adhere to and follow all The Commission standards policies and procedures.

Perform tasks and other duties as related to this position and role and assigned by the Commission.