Additive Manufacturing & XR Lab Specialist

Employment Type: Full time 5 days/week (40 hours) with some flexibility on hours

Description:

Top Skills
-General Mechanical Abilities
-Tech Savvy

About the Role:
Were looking for a hands-on technical specialist to operate and maintain our Digital Fabrication & XR Lab. Youll run a Bambu 3D printer farm manage a Keyence optical scanner support a VR lab (HTC Vive systems running Autodesk VRED and Meta Quest 3 headsets for Autodesk XR) facilitate design review sessions as organizer and safety lead and participate in drone scanning activities. If you love learning new tech and teaching others this role is for you. Prior experience with these technologies is preferred.

Key Responsibilities

3D Print Farm (Bambu)
Operate monitor and maintain a multi printer Bambu fleet (setup calibration routine/advanced maintenance firmware updates).
Train users on correct printing workflows (model prep slicing material selection bed prep post processing) and provide job setup assistance.
Execute print jobs on behalf of teams; prioritize requests and balance the queue for on time delivery.
Track and manage filament and consumables inventory; reorder proactively and maintain usage logs and cost tracking.
Maintain and improve print quality standards (test coupons profiles preventive maintenance schedules issue logs).
(Preferred) Use Bambu Farm Manager and Bambu Studio in LAN first configurations for secure efficient queueing and device control.

Optical Scanning (Keyence)
Maintain and run the Keyence optical scanner; perform daily checks lens/camera care software updates and calibration.
Scan parts/fixtures generate measurement/inspection data and assist requestors with setup and interpretation of results.
Create quick reference guides and train users on safe and correct scanner operation.

VR/XR Lab Operations
Maintain HTC Vive PC tethered systems and high performance workstations; update GPU drivers SteamVR tracking hardware and room calibration.
Prepare and run Autodesk VRED sessions for 1:1 scale design reviews; manage scene loads lighting layers variants and review markups.
Configure and support Meta Quest 3 headsets used with Autodesk XR experiences; handle device imaging updates and user onboarding.
Track headset inventory accessories and hygiene/cleaning procedures; manage check in/out processes.

Design Reviews & Safety
Serve as organizer/facilitator for cross functional design review sessions (agenda invites room setup capture of action items).
Act as safety instructor for lab sessions; enforce PPE equipment SOPs and area access controls; conduct briefings and refreshers.
Drone Scanning Support
Assist with planning and running drone capture sessions (site readiness equipment checks batteries SD/media handling).
Support basic point cloud/mesh processing workflows and data handoff to engineering teams.

Lab Administration & Continuous Improvement
Write/maintain SOPs quick start guides and troubleshooting playbooks.
Track KPIs (printer uptime first pass yield queue time training completions) and identify improvements to throughput and quality.
Coordinate vendor support/RMA where needed; collaborate with IT/EHS for compliance networking and safety.

Required Qualifications
Associate degree (AOS/AAS/AS) in Drafting CAD or related field
Demonstrated hands on experience with FDM/FFF 3D printers (setup slicing maintenance troubleshooting).
Comfortable training and providing customer service-oriented support.
Working knowledge of Windows workstations basic networking (LAN/Wi Fi) and peripheral/device management.
Ability to read basic mechanical drawings and understand tolerances; familiarity with inspection/measurement concepts.
Experience operating VR headsets and PCs in a lab or demo environment strong attention to safety and equipment care.
Strong organization skills for scheduling inventory and documentation; ability to juggle multiple requests.

Preferred Qualifications
Experience with Bambu X series/P series printers Bambu Studio and Bambu Farm Manager in LAN centric deployments.
Experience facilitating design reviews in Autodesk VRED.
Prior use of Keyence optical/vision measurement systems or comparable metrology tools.
Exposure to Autodesk XR workflows on Meta Quest 3.
Basic photogrammetry/point cloud tools (e.g. RealityCapture Recap Pro) for drone data.

Work Conditions & Physical Requirements
On site in Wilmington NC; standard schedule is 5 days/week 40 hours.
Periods of standing/walking during print farm and lab operations; ability to lift up to 40 lbs (filament cases equipment) bend/reach and manage cable/rig setups safely.
Occasional early/late sessions for critical print runs design reviews or drone windows.