Usher (seasonal)
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Job Location:
Vienna, VA - USA
Hourly Salary:
$ 19 - 25
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Summary
Located in Wolf Trap National Park for the Performing Arts in the House of Management Division. Responsible for contact with audience managing sections of front house operations. The incumbent also plans schedules and assigns work providing technical and policy direction.
The seasonal entry-on-duty period is April-December but can vary during these months due to weather conditions project needs or funding. Anticipated Entry on Duty: April 2026
The major duties of the Usher GS position include but are not limited to the following:
- Greet Direct inform and assist patrons with facility orientation and complaint resolution.
- Provide clear tactful oral communication to patrons and fellow staff members.
- Resolves patron complaints concerning performance and environmental issues within the theater. Provides resolution to complaints from lower level staff and volunteers.
Conditions of employment
- Appointment subject to background investigation and favorable adjudication.
- Meet Selective Service Registration Act requirement for males.
- Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
- You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
- Applicants must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.
- U.S. Citizenship required.
- You may be required to work on-call evenings weekends holidays overtime and shift work.
- This position has an intermittent work schedule; you will be subject to call and will have no pre-scheduled work schedule.
- This position has a mixed work schedule based on the varying workload and your work schedule is subject to change from part-time to full-time to on-call as workload dictates.
Qualifications
All qualifications must be met by the closing date of this announcement-04/01/2026-unless otherwise stated in this vacancy announcement.
Credit will be given for all appropriate qualifying experience. To receive credit for experience your resume MUST clearly indicate the nature of the duties and responsibilities for each position starting and ending dates of employment (month/year) and the resume must reflect full and/or part-time or total number of hours worked (i.e. work 40 hours a week rather than indicating full-time). If part-time the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.
To qualify for this position at the GS-04 grade level you must possess all of the following minimum qualifications by close of the announcement:
EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-03 grade level in the Federal service (obtained in either the public or private sectors). This experience includes having at least one (1) year of progressively responsible clerical office or other work which indicates ability to acquire the particular knowledge and skills needed to perform the duties of the positions to be filled. You must include hours per week worked.
-OR-
EDUCATION: Successful completion of at least two years above high school. You must include transcripts.
-OR-
Successful completion of a combination of education and experience as described above. To combine education and experience first take the required education completed percentage. Then take the number of months of full-time experience and divide by 12 months. Add the percentages together. The total must equal at least 100 percent to qualify. You must include transcripts.
You must include months years and hours per week worked to receive credit for your work and/or volunteer experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as varies. Experience listed as full-time will be credited at 40 hours per week.
Volunteer Experience: Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community student social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.
Education
To qualify based on education you must submit a legible copy of transcripts from an accredited institution with your name school name credit hours course level major(s) and grade-point average or class ranking. Transcripts do not need to be official but if you are selected for this position and you used your education to qualify you must provide official transcripts before you begin work.
If you are using education completed in foreign colleges or universities to meet qualification requirements you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
Additional information
A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.
This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.
Non-Competitive Rehire Eligibility: Temporary seasonal employees can only maintain their non-competitive rehire eligibility if they work no more than a combined total of Temporary NTE less than 1040 hours anywhere in the National Park Service (NPS) within their established service year. Accordingly non-competitive rehire eligibility allows for re-appointment to the same position or another position appropriate for temporary appointment with the same qualification requirements (5 CFR 316.402b7) based on series and grade anywhere in the major subdivision (NPS).
If you have held a temporary seasonal appointment in the past 12 months and have already worked the maximum temporary appointment less than 1040 hours during that period you are still welcome to apply. However please be aware that exceeding the limit of 1040 hours in your established service year will result in the loss of your non-competitive rehire eligibility.
The limit can be exceeded by working multiple temporary seasonal positions that result in a combined total greater than 1040 hours. The limit also can be exceeded by working a single temporary seasonal appointment that exceeds 1040 hours unless granted an exception by OPM.
Employment may be terminated at any time due to fluctuations in funding levels project needs employee performance or other considerations.
Physical Demands: The incumbent will stand for lengthy periods of time and be both sedentary and active. Incumbent will be expected to do some lifting bending and climbing of stairs. He/she will be required to work all assigned performances consisting of night work weekends and lengthy day work. Mental stress and physical fatigue may occur due to the high volume of personal contacts occasional emergency responses and unruly and/or confrontational patrons.Working Conditions: Work is performed outdoors in variable climate conditions typical to the area.
The National Park Service has determined that the duties of this position are NOT suitable for telework.
There is no public transportation to the park.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Key Skills
- Rhinoceros 3D
- Photography
- Public Relations
- Customer Service
- Hospitality Experience
- Communication skills
- Lawson
- Guest Services
- Heavy Lifting
- Cash Handling
- Public Speaking
- Phone Etiquette
