L&D Specialist, Manager Development

About the Team

The People Programs team at OpenAI plays a pivotal role in creating an environment where every employee can thrive grow and contribute to our mission of ensuring that AGI benefits all of humanity. This expanding team develops and executes human-first strategies and programs that support our rapid growth unique culture and innovative spirit.

Our Coaching Learning & Development team manages programs ranging from new employee onboarding manager development and learning systems used across OpenAI.

About the Role

Were looking for a Manager Development Specialist to support manager development programming and coaching through strong program management and logistics at OpenAI.

This role owns the end-to-end operations and systems that enable the smooth scalable delivery of manager development programs at OpenAI. It supports virtual and in-person programs manages learning systems and data and helps scale impact through coaching operations facilitation support and manager-facing resourcespartnering closely with L&D HRBPs Workplace and external partners.

Your Responsibilities:

• Program Operations and Facilitation: Drive day-to-day logistics for manager development programs including scheduling communications stakeholder coordination and smooth execution across virtual and in-person formats; regularly facilitate live sessions.

• Systems & Data: Own program setup enrollment and tracking in our Learning Management System (Sana) to support accurate measurement reporting and scalable delivery of learning programs.

• Instructional Design: Contribute to the design and iteration of manager development programs using adult learning principles to meet evolving business needs as the organization scales.

• Coaching Operations: Manage intake onboarding scheduling and tracking for coaching participants cohorts and timelines in partnership with HRBPs leaders and external coaching providers.

• Learning Content & Enablement: Create maintain and scale manager-facing resourcesincluding async training job aids templates toolkits and intranet contentto reinforce learning beyond live programs.

• Team Support: Provide ad hoc program facilitation and operational support to the team as needed.

Were Seeking:

• 5 years of experience designing managing facilitating and scaling learning or manager development programs in a fast-paced high-growth environment with exposure to complex multi-stakeholder initiatives.

• Strong end-to-end program ownership including translating business needs into learning experiences managing program workflows and systems and ensuring high-quality delivery across manager and leadership programs.

• Experience leveraging learning systems and data (e.g. LMS platforms such as Sana or similar) to drive enrollment strategy program sequencing measurement and continuous improvementnot just administration.

• Highly organized and detail-oriented with the ability to balance strategic program thinking and hands-on execution anticipate risks and adapt programs in real time.

• Clear and influential communicator comfortable partnering with L&D peers HRBPs leaders facilitators and external vendors to align on goals expectations and outcomes.

• Experience supporting and contributing to live learning experiences including virtual and in-person sessions with the ability to assist with facilitation content iteration or delivery as needed.

• Self-directed and proactive with strong judgment and comfort operating in ambiguity while continuously improving program effectiveness and participant experience.

• Demonstrated experience supporting manager leadership or coaching programswith an understanding of the unique challenges of manager capability-buildingstrongly preferred.

Workplace & Location
This role is based in our San Francisco office and we arent considering remote applications at this time. We offer relocation support to new employees and we use a hybrid work model: three days in the office per week with optional work from home on Thursdays and Fridays.

Our open-plan offices have height-adjustable desks conference rooms phone booths well-stocked kitchens full of snacks and drinks three in-house prepared meals daily a private outdoor space for working in the sun or socializing nap rooms private bike storage and more.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core and to achieve our mission we must encompass and value the many different perspectives voices and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and we do not discriminate on the basis of race religion color national origin sex sexual orientation age veteran status disability genetic information or other applicable legally protected characteristic.

For additional information please see OpenAIs Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws including the San Francisco Fair Chance Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct adverse and negative relationship with the following job duties potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary confidential and non-public addition job duties require access to secure and protected information technology systems and related data security obligations.

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We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made via this link.

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At OpenAI we believe artificial intelligence has the potential to help people solve immense global challenges and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Required Experience:

Manager