Sr Manager, Sales Analytics & Operations

At Gilead were creating a healthier world for all people. For more than 35 years weve tackled diseases such as HIV viral hepatitis COVID-19 and cancer working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the worlds biggest health challenges and our mission requires collaboration determination and a relentless drive to make a difference.

Every member of Gileads team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions and were looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future you are the key driver in evolving our culture and creating an environment where every employee feels included developed and empowered to fulfil their aspirations. Join Gilead and help create possible together.

Job Description

Responsibilities

The responsibilities for this role include but are not limited to:

• Ensure the delivery of relevant timely and impactful insights derived from multiple internal and external data sources (e.g. Veeva CRM IQVIA Close-Up Big Data).

• Ensure that navigation and analytics tools (e.g. Tableau Power BI) are available meet diverse business needs and are intuitive and user-friendly for Commercial teams within the affiliate.

• Support the Commercial Operations Lead in the annual brand planning process by defining the planning calendar fostering stakeholder engagement coordinating cross-functional discussions and providing relevant data to support brand performance narratives.

• Enable Business Intelligence through the democratization of analytics across the organization.

• Deliver reliable accurate and strategically positioned analyses insights and reports to commercial functions to inform and influence management decision-making.

• Analyze performance data and provide actionable insights on key drivers of business performance.

• Lead or deliver reliable and accurate analyses and reports to internal stakeholders to support decisions on critical strategic initiatives.

• Design and implement repeatable analytical processes that leverage existing systems tools and data infrastructure.

• Own data and reporting requirements within defined areas of responsibility managing monthly and quarterly reporting cycles to support Commercial teams.

• Collaborate closely with cross-functional partners particularly IT to assess reporting and operational requirements document system enhancements and implement system changes.

• Develop analytical models that streamline analysis and controls while preserving data integrity and analytical rigor.

• Manage ongoing relationships with data vendors consultants and selected external partners.

• Evaluate the return on investment of external data sources and recommend actions to ensure Gilead leverages high-value relevant data assets.

• Provide continuous analytical support to field sales teams including recommendations to optimize physician and managed care coverage methodologies.

• Assess territory-level workload and alignment related to targeting and resource deployment providing recommendations as required.

• Ensure accurate incentive compensation budget accruals and coordinate closely with FP&A on budget-related matters.

• Provide ongoing analytical support across multiple functions recommending opportunities to improve sales force utilization and overall effectiveness.

• Define implement and monitor productivity and performance indicators used to measure efficiency and execution.

Market Research

• Own and strategically prioritize the Market Research agenda ensuring alignment with business objectives and senior-level decision-making needs.

• Translate complex business questions into clearly defined research objectives supported by robust and appropriate study designs.

• Ensure all Market Research activities address legitimate business needs and are clearly differentiated from promotional initiatives.

• Lead and manage external Market Research agencies throughout the full research lifecycle including strategic briefing fieldwork execution analysis and insight delivery.

• Ensure full vendor compliance with applicable codes of conduct internal Market Research governance and corporate policies.

• Propose the annual Market Research plan and ensure successful execution of research initiatives (e.g. ATUs message recall studies patient and customer journeys) delivering actionable insights to the business.

• Provide senior-level oversight of research timelines deliverables and quality standards ensuring methodological rigor and high-impact outputs.

Skills

• Demonstrates strong analytical and problem-solving capabilities including the ability to think critically and make informed assumptions when data or information is incomplete or conflicting.

• Possesses a solid understanding of key business drivers and performance metrics within supported areas applying this insight to deliver market data and analyses that generate business value.

• Exhibits excellent project management skills with a strong focus on execution and the delivery of measurable tangible results.

• Capable of developing and delivering high-impact presentations in both small and large forums clearly articulating proposals to senior management.

• Displays intellectual curiosity and proactively builds knowledge across therapeutic areas epidemiology and remains current on country-specific economic and healthcare developments.

• Operates as a strong team player with proven experience working effectively in international and cross-cultural environments.

• Demonstrates cultural agility and adaptability performing effectively in dynamic and evolving business contexts.

Education and Experience

• Bachelors degree in Business Administration Engineering Mathematics Information Technology Human Sciences or a related field.

• MBA or postgraduate degree preferred ideally in Business Administration or Marketing.

• Minimum of 6 years of experience leading Analytics & Insights (A&I) and/or Sales Force Effectiveness (SFE) functions within the pharmaceutical or healthcare industry particularly in specialty therapeutic areas; experience leading launch readiness processes is highly desirable.

• Proficient in Microsoft Office applications including advanced Excel; experienced with statistical tools CRM platforms information cubes and data visualization tools such as Tableau and Power BI.

• Fluent in Portuguese and English (required); proficiency in Spanish is desirable.

For Current Gilead Employees and Contractors:

Please apply via the Internal Career Opportunities portal in Workday.