Entrepreneur in Residence (EIR) Head of Operations

Singapore - Singapore

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Entrepreneur in Residence (EIR) - Head of Operations

ðŸ Remote Full-time Global (EU time zones preferred) English fluent

About ATLAS ANALYTICS

ATLAS ANALYTICS helps B2B tech companies grow faster and smarter with intelligent outbound high-impact lead generation and scalable pipeline systems. Clients rely on us as their embedded growth partnerwhile they close deals we keep the engine running.

We move fast tell the truth and keep things simple. Playbooks > chaos. Outcomes > activity.

The Role

Were looking for an Entrepreneur in Residence (EIR) to lead Operations and turn it into a scalable high-margin delivery engine. Reporting to the CEO (Integrator) youll own end-to-end workflow execution lead the Ops team to precision and profitability design/maintain lean playbooks drive innovation in data sourcing/enrichment/AI monitor key metrics and ensure flawless handoffs (CSM Ops Growth). This is high-ownership leadership: build systems that directly improve margins coach a high-performing team and deliver quarterly Rocks with excellence in a bootstrapped remote-first environment.

What Youll Do

Own operational excellence deliver all client workflows on-time on-budget hitting or exceeding quality efficiency and margin KPIs.
Lead & hold the Ops team accountable execute ICP-driven workflows with precision coach for ownership/speed/clarity deliver quarterly Rocks.
Design document & evolve core playbooks data sourcing enrichment setup QA; keep them short current 100% followed and improved with best practices/AI.
Execute seamless handoffs receive briefs from CSM source/enrich accurately pass clean data to Growth (SalesOS Airtable etc.) with zero integrity loss.
Drive innovation & team education keep the team ahead on tools data sources AI trends; run proactive experiments to solve challenges.
Monitor & improve health metrics SLAs error rates margin contribution capacity; surface risks early with clear solutions.
Act as builder strengthen Ops as a true profit center living playbooks > chaos and outcomes > activity every day.

30/60/90 Outcomes

Day 30 Audit current playbooks/workflows; baseline core KPIs (throughput error rate margin delta); ship 35 quick efficiency improvements.

Day 60 Achieve 95% SLA delivery; reduce waste/errors by 2030%; establish team operating rhythm run first innovation experiment.

Day 90 Deliver measurable margin/throughput uplift; playbooks leaner & fully adopted; Rocks completed; all health metrics green.

You Are

Proven ops leader 4 years managing delivery teams in fast-paced environments (agency SaaS ops lead-gen strongly preferred).
Simplifier & process builder expert at turning complexity into short followed playbooks; hands-on with no-code/AI automation (Airtable Make Zapier Clay LLM prompts).
Metrics & profit obsessed analytical thinker who tracks throughput SLA risk enrichment yield bounce/error rates margin contribution like a P&L.
Decisive executor calm under pressure proactive on risks hands-on to unblock then systemize fixes.
Innovative coach curious about data/AI trends experiments fast educates team drives creative problem-solving.
Clear communicator plain language sets high standards aligns cross-functionally (CSM/Growth).
Fluent English essential; other languages a plus.

What Success Looks Like

Workflows delivered SLA-true zero overdue backlog; quality & volume at/exceeding targets.
Playbooks continuously leaner while outcomes (margin efficiency) improve.
Handoffs seamless no downstream rework or detective work.
Team performs at high level without constant firefighting systems simple followed refined.
Ops visibly contributes to profitability through better margins & throughput.

Why ATLAS

High-ownership leadership run Ops like your own engine with real impact on company profitability.
Proven foundation existing playbooks strong team CEO support to scale quickly.
Builder culture speed integrity simplicity; short loops no bureaucracy.
Remote freedom work anywhere; performance > hours.
Growth path tied to outcomes clear track toward Head of Ops / 2IC role; coaching & ATLAS Academy access.

Compensation & Setup

Competitive base monthly performance bonus tied to key outputs (SLAs margin contribution efficiency gains details during process). Remote setup stipend paid learning resources ATLAS Academy.

How to Apply

Wed love to get to know you a bit before diving into CVs.

Your short video message

A quick async video helps us understand your thinking and communication style especially important in our remote setup.

Please record a video of no more than 2 minutes answering these two questions:

What are you looking for in your next role What does your future self look like
How do you measure performance/progress related to your goals (Tell us about how you did it in your professional or personal life.)

Feel free to use Loom (we recommend it: ) YouTube (unlisted) Drive or any platform just share the link.

In addition:

Short note: Why ATLAS Why this Head of Operations EIR role
Links: LinkedIn anything relevant (e.g. playbook examples KPI dashboards automation wins).

Apply here:

Entrepreneur in Residence (EIR) - Head of OperationsðŸ Remote Full-time Global (EU time zones preferred) English fluentAbout ATLAS ANALYTICSATLAS ANALYTICS helps B2B tech companies grow faster and smarter with intelligent outbound high-impact lead generation and scalable pipeline systems. Clients...